This profile is uncertified and using publicly sourced data
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Business Details
About
Cake Maker
Beautiful cake shop in a grade II listed building in the heart of Keighley. We specialise in luxury Wedding Cakes, Celebration Cakes and macarons, and offer a deliciously stocked counter of takeaway cakes, treats and hot drinks every day we are open.
We use great equality ingredients that are local, ethical and organic where possible, and are certified Carbon Neutral and Plastic Free Champions. We aim to provide customer service that goes the extra mile to give you the best cake experience possible.
Location
Hours
Monday9:30 AM - 5:00 PM
Tuesday9:30 AM - 5:00 PM
Wednesday9:30 AM - 5:00 PM
Thursday9:30 AM - 5:00 PM
Friday9:30 AM - 5:00 PM
Saturday9:30 AM - 3:30 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.