Subway

Reviews

• MA

  Mohammad Azeem

  Aug 3, 2026
  1.0
  During my visit, there were ants walking around the store, including on drink cartons and other areas where customers collect their food and drinks also around on the floor near the tables. Shocking and was so disturbing to winters this. This is a serious hygiene issue and, in my opinion, represents a significant breach of food hygiene and health and safety standards. It is extremely concerning that a store displaying a 5-star food hygiene rating was operating in these conditions. I immediately raised my concerns with the staff, who informed me that the manager was already aware of the ant infestation. They contacted the manager by phone, but I was told that he was on his day off and was working elsewhere on another job was advised to submit my complaint by email instead no priority given at all.  I found this response completely unacceptable. The impression I was left with was that the issue was not being treated with the urgency it deserved, despite the obvious risks to customers health or wellbeing. The cleanliness of the store was also very poor. Non of the tables were clean at all requested to one cleaned all were very dirty, After seeing this, especially the Ants in a food store it made me physically feel sick and was unable to finish my meal on continue with my dine in at all. This is, without doubt, the worst experience I have ever had in a Subway store. The lack of hygiene, the poor customer service, and the apparent disregard for customer welfare are completely unacceptable, No care at all.
• RH

  Roshan Hussain

  Jul 21, 2026
  5.0
  Absolutely brilliant experience at Subway. The staff were friendly, welcoming and made my sandwich exactly how I wanted it with fresh, high-quality ingredients. The service was quick despite being busy, the restaurant was clean, and everything tasted great. It’s refreshing to find a place that consistently delivers excellent food and customer service. I’ll definitely be coming back and would highly recommend it to anyone looking for a fresh, tasty meal.
• DR

  Disha Rahman

  Jul 15, 2026
  5.0
  Delicious sandwiches made exactly the way you want. The staff were friendly, polite, and provided quick service. Overall, a clean, welcoming place and a great experience. Highly recommended!
• LK

  Libby Khan

  Jul 10, 2026
  2.0
  I've been coming here for years but now it's absolutely filthy the floors the tables were dorty not one to sit and eat in on when I asked for it to be cleaned worker said sorry we are busy I said im not sitting on dorty table not 1 was clean ants on floor food tissues was not hygienic to sit there with kids eat food ive paid for so I should get a clean table they are understaffed queue was big but I still wanted to eat my food on clean table staff needs reviewing and more help as two ladies not enough and the service was not good dirt was unbelievable floors tables manager need to up his game and get staff they definitely need help to maintain it
• TT

  Tarah

  Jul 6, 2026
  1.0
  Terrible customer service from a old man in trackies behind the counter. Ordered a kids meal on the self self screen but had no option for a fruit shoot even tho its advertised with a fruit shoot, but i could see they had some in the fridge. When i collected the order he said i couldn’t swap the pop for the fruit shoot and i should of come to the counter. Why have the self scans if you need to order at the counter. The fruit shoot was no extra cost and he was being rude with his answers. Also the waffle fries were diabolical and looked like scraps. I will not be returning.