Burger King

Reviews

• DP

  Divayesh Patel

  Oct 6, 2026
  1.0
  ⭐ Extremely Disappointing Service – Burger King I visited Burger King at around 10:30 pm, fully aware that the restaurant was advertised as closing at 11:00 pm. I went through the drive-through and waited for approximately five minutes, expecting someone to take my order. Unfortunately, nobody responded. I then drove up to the collection window to see if I could speak to a member of staff directly. I could clearly see two female employees inside. They saw me, but rather than acknowledging me or explaining whether they were still serving customers, they simply walked away. I waited for a while longer, but still received absolutely no response. I eventually parked up and attempted to go inside, only to discover that the restaurant was already shut, despite the lights still being on and staff clearly being inside. The collection window was also open, which made the whole situation even more confusing. It genuinely appeared that the staff had decided to stop serving customers before the advertised closing time. If the restaurant was no longer accepting orders, the very least I would have expected was some courtesy and communication from the employees, rather than being completely ignored. This was extremely poor customer service and a complete waste of my time. Closing at 11:00 pm should mean that customers can reasonably expect to be served before that time, unless different hours have been clearly communicated. I find it unacceptable that customers can be ignored in this manner, especially when staff are visibly present and clearly aware that someone is waiting to place an order. I hope management investigates this incident and addresses the lack of professionalism and customer service displayed. A business should not advertise its opening hours if it is not going to honour them. Based on this experience, I would seriously think twice before visiting this Burger King again.
• MK

  Mandy K

  Oct 4, 2026
  1.0
  None of the machines were working. Told staff, who said I will tell the manger, then was ignored for ten minutes, put order in, then waited about 20minutes for it to be ready. Most was luke warm at best, one was cold as it was sat in a bag for 15 minutes . Told them to bin it. I don't want to eat cold food that should be hot 😠. Won't be going again.
• DD

  David Daniel

  Oct 2, 2026
  2.0
  Our drinks were half empty, chips were stale and were also half empty. And to top it all off, the stale and cold chicken nuggets had something that felt like a feather when I bit into it. I don’t know whether it’s actually a feather or a piece of thread, but all I know is that it’s something that doesn’t belong in my chicken. So disappointing.
• AA

  Adetoro Adekunle

  Sep 18, 2026
  4.0
  The chicken burger I ordered was quite salty, and the vanilla milkshake tasted like plain milk, it lacked sufficient flavour to be a full milkshake. I am not certain I enjoyed the overall quality; while it was not poor, there is definitely room for improvement. The atmosphere and ambience were lovely, and the service was satisfactory.
• EJ

  Elliott Jervis

  Sep 15, 2026
  5.0
  The staff Were absolutely fantastic! Probably the friendliest and professional Burger King! Thank you guys!