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Subway

3.2
(182 reviews)

Business Details

+44 1273 746330
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantDeliSalad ShopAmerican RestaurantVegetarian RestaurantVegan RestaurantSubway
At your local Subway®, 67 Western Road, when we say you can Make It What You Want ®, we really mean it. Create your own sub, salad or wrap and fill it with everything that you love. Fancy something meaty but want to hold off on the olives? Sure. Want to turn up the heat with extra hot sauce? No problem. Want extra cheese on top of extra cheese? If that’s what you like! Choose from our delicious range of meats or plant-based alternatives, topped with tasty cheeses, freshly cut veggies, and finished with a choice of our signature sauces. All Subway® stores are independently owned with talented Sandwich Artists™ ready to take your order in-store, for collection via our Subcard® app, or delivered straight to your home via our friends over at Just Eat, Uber Eats or Deliveroo. So go meaty, go plant-based, go spicy, go saucy, or just go ALL OUT.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughNot available

Location

Subway
67 Western Road, Brighton, BNH
BN1 2HA, United Kingdom

Hours

Monday8:00 AM - 4:00 AM
Tuesday8:00 AM - 4:00 AM
Wednesday8:00 AM - 4:00 AM
Thursday8:00 AM - 4:00 AM
Friday8:00 AM - 4:00 AM
Saturday8:00 AM - 4:00 AM
Sunday8:00 AM - 4:00 AM

Menu

1 menu · 198 items

Explore offerings from Subway on 67 Western Road in Brighton, with popular kids packs, dips, bottled drinks, and all-day breakfast available at this location.

Subway 31196-0 Menu en-GB

198 items

Reviews

3.2
182 reviews
5 stars
75
4 stars
21
3 stars
14
2 stars
10
1 star
62
  • AA
    Arif Ahmed
    Aug 9, 2026
    5.0
    I’ve been coming here regularly for lunch and always have a positive experience. Bobby is consistently friendly, polite and welcoming, and always provides great customer service. We often have a nice chat when I come in, and he even remembers my usual toppings, which is a really nice personal touch. He’s always efficient and makes sure my order is prepared exactly how I like it. It’s always a pleasure being served by him. Keep up the great work, Bobby!
  • MH
    Mo Ha
    Aug 5, 2026
    1.0
    I just want to share my experience in subway there was so rude and a long time to get my food and very bad service This guy Pacific he was so rude to me I just spend 15 minute to get my order it really small order I don’t advise, anyone to go there
  • VS
    Vironia Samaan
    Jun 19, 2026
    5.0
    Food was delicious and filling Definitely student friendly and worth the price
  • EC
    Erin Clark
    Jun 2, 2026
    5.0
    Ank was very lovely and he had great customer service as well as the food being great!
  • SS
    Sohrab
    Jun 1, 2026
    1.0
    "In all my life, I have never experienced such terrible customer service. The woman serving me was incredibly rude, unprofessional, and unpleasant from the very first moment I spoke to her. I ordered a sandwich and specifically asked for it to be extra toasted, but when I received it, it hadn’t been toasted at all. I took it back to the counter politely to let her know, and her reaction was absolutely shocking. First, she tried to deny that the sandwich had even come from her shop, claiming aggressively, ‘You didn’t get this here — I’ve been working here since this morning, and I definitely toasted it properly.’ Once I proved to her clearly that it was from her shop, she changed her story completely and insisted, with an attitude, that she had toasted it exactly as requested. I held the sandwich right in front of her and said calmly, ‘Please show me where it is toasted, because it clearly isn’t — you can see it is completely soft and plain.’ She just kept making up silly excuses, saying things like, ‘It looks like you’ve already eaten half of it anyway, so what do you expect?’ I explained gently, ‘No, I only took just one bite to check it, and I carried it carefully in a bag — that is all.’ But every time I tried to explain, she interrupted me, made up another excuse, or argued back loudly just to be difficult. I wasn’t even asking for a refund or anything free. All I wanted was for her to simply make me another sandwich, done the way I had paid for and asked for. Instead of apologising or helping, she became loud, aggressive, and very rude, raising her voice right in my face for no reason at all. When I asked if I could speak to the manager to resolve this nicely, she told me very proudly that she was actually the owner. I have been buying the same tuna sandwich from this exact shop for over 5 years. I know all the regular staff who usually work there, and I have always had wonderful, polite service. I had never seen this woman before, so I think she must have recently bought the franchise. It is obvious she has absolutely no idea how to speak to customers, how to be polite, or how to run a business properly — she was rude, defensive, and acted as if I was the one doing something wrong just for pointing out a simple mistake. Her behaviour was completely unacceptable and embarrassing. There was no need for her to be so loud, hostile, or dishonest; she treated me with total disrespect, shouted over everything I said, and refused to listen to reason even when I was being incredibly nice to her. It felt like she didn’t care at all about her customers or her business, and her attitude alone was enough to put me off ever coming back. I was so frustrated ...

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