Burger King

Reviews

• MQ

  Maitane Charlotte Underwood Quintana

  2 days ago
  1.0
  Not this burger king in specific but we ordered food from Brighton burge king it’s so pricie and disappointing I lowky cried when the burger was smaller than my fist it looked like it could feed an ant if that , so annoying made me want to jump off a window
• PB

  Patritsyia Boiko

  3 days ago
  1.0
  The service was terrible. They couldn’t scan the discount QR code from the app for about 40 minutes. They claimed everything was fine on their end and blamed the issue on me. The staff was aggressive and unfriendly, and they made no effort to solve the problem.
• VV

  Václav

  3 days ago
  1.0
  They scammed us of our food, they didn't give us: chicken burger, large fries, and 4 nugget's. The service was awful and tried to fight us over our order. AWFUL, DONT GO! (btw, we didnt get out fries and the nuggets)
• OT

  oz TALA

  Oct 8, 2026
  1.0
  EXTREMELY DISAPPOINTING EXPERIENCE. Two months after my previous visit, a staff member named WAGAS was again aggressive and refused to hand over my Uber Eats order without giving any valid reason. As a result, the customer’s order went cold while I was trying to report this behaviour. Even worse, WAGAS told other Burger King staff not to give me orders either. The fact that the same unacceptable behaviour continues is shocking. This level of rudeness and lack of professionalism is completely unacceptable for a corporate brand like Burger King. Management seriously needs to investigate this employee’s conduct. I believe this incident needs to be brought to Burger King’s attention publicly on X (Twitter). I will pursue this matter through every appropriate channel until it is properly investigated and clarified. No customer or delivery driver should be treated this way. I expect Burger King management to review the CCTV footage, investigate Wagas’s conduct, and provide a clear explanation. I will not let this matter be ignored.
• GG

  Giancarlo

  Sep 8, 2026
  1.0
  I had a really disappointing experience at this Burger King because the staff refused to apply my Blue Light discount. According to the Blue Light Card app, the offer at Burger King clearly states that you can receive 20% off at participating venues by simply showing your Blue Light Card. This was a participating venue, and I did exactly that. The member of staff at the till, whose name I unfortunately did not get but I believe was South Asian, refused to apply the discount. I ordered a Classic Melt burger on its own and a Classic Melt burger combo. He initially told me that he could not apply the discount to the combo because it was already discounted at £5.99. I still do not understand this explanation, as a combo is a combination of items rather than a discount in itself. I have worked in hospitality before, so I am familiar with the distinction. I essentially accepted his explanation and then specifically asked him to apply the discount to the Classic Melt burger that I had ordered separately, NOT the burger included as part of the combo. He still refused, saying that the burger was £2.99 and that applying the discount would mean there was “almost nothing to pay”. I pointed out that this is quite literally the purpose of a discount. I am terribly disappointed with Burger King as a loyal customer. I understand that there may be terms and conditions surrounding discounts, but when the Blue Light Card app clearly states that the offer is available at participating venues by simply showing the card, I expect the staff to know how to apply it. Burger King should properly train and inform its staff about the Blue Light discount and its terms so that customers are not put in this position. This was a very poor experience and has genuinely left me disappointed with the brand. My visit was on 8th September at around 17:30.