Very bad smell of oil, Worst burger I ever had. Ordered chicken burger but clearly smelling beef which we don’t eat!!
AC
Andreia Corina Corfu
3 days ago
0 stars if I could!!!
My experience at Burger King on North Street, Brighton, was extremely disappointing, particularly because of the manager’s attitude and lack of helpfulness.
When I approached the manager for assistance, I expected him to know how to deal with the situation or at least make an effort to find a solution. Unfortunately, he seemed unsure about what to do and was not helpful at all. Instead of taking responsibility and trying to resolve the issue, I was left feeling completely ignored and frustrated.
A manager should be someone customers can rely on when there is a problem. Unfortunately, that was not my experience here. The lack of knowledge, communication and willingness to help was very disappointing.
I hope Burger King management looks into the level of customer service at this branch, because customers deserve much better.
JA
Jinneskog Alva
Jul 30, 2026
I must have gotten food poisoning from their chicken nuggets. I only ate three because I immediately noticed they didn’t taste the way they normally do, and the meat was almost gray.
I would never recommend eating there late at night. It doesn’t matter if the staff are tired before closing time and don’t feel like making a fresh batch of nuggets. Food hygiene and serving safe, good-quality food should always be a top priority.
TT
Thatbrownmonster
Jul 14, 2026
Got food poisoning from here,had a normal whooper,noticed fries were raw and weren't cooked
My friend had a whooper and found a food container sticker inside their burger
Do not recomend after this exprience
OT
Ozturk Talay
Jul 8, 2026
I had a very disappointing experience at the North Street Burger King.
I work as an Uber Eats delivery driver. I simply asked a member of staff if my order, which was already showing as ready, could be handed over. Instead of answering professionally, he gave me a dirty look. ..When I politely asked why he was looking at me like that, he became angry, refused to give me the order, and told me to leave.
And also, I witnessed the staff member named WAGAS arguing with customers and delivery drivers many times. He's an extremely rude staff member.
I later returned to collect a completely different order, but two members of staff told me that they would never give me another order again. They also said, “Complain wherever you want,” making it clear they did not care if I reported their behaviour. The shift manager supported their decision and refused to hand over the order.
Because of their actions, I lost both time and earnings, even though I remained calm and respectful throughout the entire interaction. I recorded what happened, and the restaurant can easily verify the incident by reviewing their CCTV footage.
In all my time living in the UK, these were the rudest staff I have ever dealt with. Their communication, attitude, and professionalism were completely unacceptable. I find it hard to believe that this is the standard Burger King wants to represent its brand. Staff like this create a terrible image for Burger King.
I hope Burger King management reviews the CCTV footage, investigates this incident properly, and takes appropriate action.