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Five Guys Burgers & Fries
Brand Certified

Five Guys Burgers and Fries Bournemouth, Castlepoint

4.4
(172 reviews)

Business Details

Unit 8b, Castle Lane West, BMH
BH8 9UU, United Kingdom
+44 1202 918201
https://restaurants.fiveguys.co.uk/south-west/unit-8b

About

Burger JointFast Food RestaurantFive Guys

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Five Guys Burgers and Fries Bournemouth, Castlepoint
Unit 8b, Castle Lane West, BMH
BH8 9UU, United Kingdom

Hours

Monday11:00 AM - 9:55 PM
Tuesday11:00 AM - 9:55 PM
Wednesday11:00 AM - 9:55 PM
Thursday11:00 AM - 9:55 PM
Friday11:00 AM - 9:55 PM
Saturday11:00 AM - 9:55 PM
Sunday11:00 AM - 9:55 PM

Reviews

4.4
172 reviews
5 stars
114
4 stars
31
3 stars
11
2 stars
11
1 star
5
  • JH
    Jace Hoey
    Jun 18, 2026
    5.0
    The staff were all so lovely and patient (they even reminded us we could leave a drawing) the food was perfect and the restaurant was so clean my 7 year olds noticed!
  • DM
    Drew Merryweather
    Jun 8, 2026
    5.0
    Better customer service than sit down restaurants! staff were extremely and food was great as always
  • OB
    Oliver Bruin
    Jun 7, 2026
    5.0
    Special thanks to Aiden who gave me the most exceptional service!! Will be coming back thank you 5 guys ❤️🙏
  • MR
    Mason Reeves
    Jun 7, 2026
    5.0
    Aiden harrish Hannah in order we’re amazing they made us laugh great Service really appreciate there person thank you five guys
  • MH
    Malcolm Hyde
    May 29, 2026
    5.0
    Overall, the experience was very good. I ordered a burger with mushrooms that needed to be gluten free as well as a burger with a bun. At first this was fine, but later it was explained that the mushrooms would be cooked with the buns so wouldn't be GF. After talking it through with the manager, it got sorted (they were cooked in a separate area). The burgers were served up in separate bags, but the fries were put in with the standard burger and so I had to send them back as I couldn't risk cross contamination. Speaking with the manager again, this was quickly rectified, and the food was delicious as always. Whilst I might have come across as a difficult customer, Hannah the manager was very understanding and empathetic, anf did everything she could to make it a positive experience. Thumbs up to her and her team, who by all accounts were quite new and still learning.

Brand Certified Facts from Five Guys Burgers and Fries Bournemouth, Castlepoint

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Certified June 28, 2026Yext Knowledge Graph
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