PW
Pascale White
Sep 10, 2026
Oh Jesass. It's been a while since I chose to not bother eating most of my pizza because it was that bad. It takes real skill to make a pizza that badly. It was weirdly undercooked, not doughy , as though the base had been lightly cooked , taken out the oven and left in the air to get cold and hard , then some toppings were thrown on and back in the oven for five mins. The onion on my pizza was raw. The whole thing just tasted quite rank. Also the delivery driver I found standing outside the railings looking for a 'way in' when the gate was less than 2 metres to his right. He mumbled something about the streets being confusing . The pizza was damn cold and I expected it to be honestly as it was at least 30 minutes later than it should have been based on expected delivery time on the app. Seriously Papa John ? You should not be feeding your children this way.
Great Pizza every time!! Very friendly staff and fast service.
AB
Alicea Birch
Aug 5, 2026
Incorrect order received. Spoke with the franchise manager who was rude, aggressive and arrogant to deal with, not sure how he can run a business with the poor customer service standards that he has. The offer from him was a free drink next time I place an order. I would never order from them again!
HG
Hubert Goggins
Jul 29, 2026
The pizza itself was nice, but the overall experience was disappointing. The delivery took around an hour from ordering, which was much slower than expected. The app also said the order had arrived when it hadn’t, causing confusion and making us wonder if it had been delivered to the wrong address. After calling, we were told there had been a glitch, and the order arrived around 10 minutes later.
Unfortunately, the Pepsi we paid an extra £2 for was missing. The BBQ chicken pizza had very little BBQ flavour, and the bottom of the pizza box was extremely greasy. After eating the pizza, I also felt unwell, and still currently on the toilet, which is disappointing.
The food had potential, but the delivery issues, missing item, and overall experience need significant improvement.
SG
Sergio Gutiérrez
Jul 23, 2026
It must be one of the most Expensive Jones in UK. I got used to get an XXL pizza by £14 in Camden. Here £24 🤔