Creams Cafe is the UK’s leading dessert destination, famous for its flamboyant atmosphere and indulgent sweet treats. Since 2008, we have been on a mission to bring high-quality Italian gelato and innovative desserts to the high street. Our menu is a celebration of indulgence, featuring hand-crafted sundaes, freshly made waffles and crepes, and our signature silky gelato. Whether you’re craving a classic knickerbocker glory or a modern "freakshake," every visit is designed to be a sensory feast. With a bold, neon-lit interior and a commitment to quality ingredients, we provide a fun, family-friendly space for celebrations or a decadent mid-week escape. Step into our world and satisfy your sweetest cravings!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.