How do you like your eggs in the morning? Wanting to deliver a unique café experience in his hometown, Lee opened the first Bakehouse in Sutton Coldfield which has quickly gained a massive reputation as THE place to go for freshly baked bread, great coffee pastries, tasty brunch dishes and street food inspired burgers. Pop in with friends for a natter over coffee and cakes or reserve a table with the fam for a weekend brunch. Set across 3 floors, we’ve loads of room and lots of smiles.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.