Refurbished by Black Country Ales in 2017, the Jewellers’ Arms is an historic pub in the heart of Birmingham’s Jewellery Quarter. A haven from the hustle and bustle of the Quarter with Cosy open fires, and impressive twelve hand pulls and tasty pub snacks. The upstairs function room with its own bar is a perfect venue for meetings and parties. Listed in the Good Beer Guide 2019.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.