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Subway

4.1
(261 reviews)
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Business Details

111 Alcester Road, Birmingham, BIR
B13 8DD, United Kingdom
+44 1214 426888
http://www.subway.com
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About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantDeliSalad ShopAmerican RestaurantVegetarian RestaurantVegan RestaurantSubway
At your local Subway®, 111 Alcester Road, when we say you can Make It What You Want ®, we really mean it. Create your own sub, salad or wrap and fill it with everything that you love. Fancy something meaty but want to hold off on the olives? Sure. Want to turn up the heat with extra hot sauce? No problem. Want extra cheese on top of extra cheese? If that’s what you like! Choose from our delicious range of meats or plant-based alternatives, topped with tasty cheeses, freshly cut veggies, and finished with a choice of our signature sauces. All Subway® stores are independently owned with talented Sandwich Artists™ ready to take your order in-store, for collection via our Subcard® app, or delivered straight to your home via our friends over at Just Eat, Uber Eats or Deliveroo. So go meaty, go plant-based, go spicy, go saucy, or just go ALL OUT.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughNot available

Location

Subway
111 Alcester Road, Birmingham, BIR
B13 8DD, United Kingdom

Hours

Monday6:00 AM - 11:30 PM
Tuesday6:00 AM - 11:30 PM
Wednesday6:00 AM - 11:30 PM
Thursday6:00 AM - 11:30 PM
Friday6:00 AM - 11:30 PM
Saturday9:00 AM - 11:30 PM
Sunday10:00 AM - 10:00 PM

Menu

1 menu · 202 items

Explore offerings from Subway on 111 Alcester Road in Birmingham, with popular create your own salad, crisps, kids packs, and submelts® available at this location.

Subway 36961-0 Menu en-GB

202 items

Reviews

4.1
261 reviews
5 stars
164
4 stars
34
3 stars
20
2 stars
15
1 star
28
  • LL
    Lilmizz
    3 days ago
    2.0
    Don't get me wrong, the food at subway is delicious. But the service is absolutely appalling. Went into the shop a jolly person, left with a mood. The lady asked me if I wanted to make my sub a meal, I said yes. Had a look at the drink options and proceeded to ask if I could pick any drink. The lady said yes. So I picked up a energy drink. Got to the till to pay the 2 ladys behind the till started talking in their own language which made me uncomfortable. I noticed the price difference and asked about it and She said the energy drink is more expensive. I said, you didn't mention that to me when I had asked if I could pick any drink. And she replied with, its not my fault if you didn't listen(she did not say anything, the person I was with also didn't hear her mention that), I replied, you dont have to be rude to your customers about it. She responded with, if your going to be rude, I'm going to be rude back. Was actually going to sit an eat and she was just staring at me. Coming from someone who works in customer service, especially retail where customers can be so rude. Never would have treated a customer like that.
  • YN
    Yousuf Naveed
    6 days ago
    1.0
    Came at 11:20pm on tuesday 29th sept 2026 and we greeted with a rude guy telling me to hurry up and order. i asked why and he told me they close at 25 past when it says 30 past on the door. he then proceeded to add half scoops of tuna onto my bread and when i called him out on this he looked surprised as if i wouldnt notice him doing it right infront of me. He then told me id have to pay extra for more tuna with an extremely rude tone. At this point i had enough of the attitude and left. Extremely disappointing service.
  • FS
    Fatima Sultan
    Sep 12, 2026
    1.0
    ⭐️⭐️ Very disappointing customer service at Subway Moseley Village. This happened on two separate visits. On the first occasion, I used my Blue Light Card, which offers 10% off. The member of staff applied the discount to the wedges, which were the cheapest item, rather than applying it fairly to the order. He also seemed visibly annoyed when doing this and made a comment that we should have ordered the wedges at the start rather than adding them afterwards. The whole interaction felt unnecessarily awkward and unwelcoming. Unfortunately, the second visit was no better. The same member of staff was extremely stingy with the ingredients, giving me only around four slices of cucumber, and told me I could only have three sauces. His manner throughout was rude, unprofessional and made us feel as though we were inconveniencing him simply by ordering food. I understand that staff have procedures to follow, but there is a big difference between following a policy and making customers feel unwelcome. Both experiences left a really poor impression, and I would expect much better customer service from a local Subway. The previous management was a five star one but unfortunately whoever is running it now is making them lose good customers. Such a shame.
  • JA
    Jumana Alarrayed
    Sep 11, 2026
    5.0
    Great service by Gurpreet and Muslim! Excellent staff
  • CA
    chris Allen
    Sep 9, 2026
    2.0
    Dear Subway Management, I am writing regarding a recent visit I made to one of your restaurants at the weekend after the Mosely Folk festival. I would firstly like to say that the sandwich I purchased was very enjoyable and, had it not been for something I noticed as I was leaving the restaurant, I would have had a very positive experience. As I was leaving, I noticed a sign stating that all of the meat served in the restaurant was halal. The sign was not particularly prominent, and I had not been aware of this information when I entered the restaurant or when I placed my order. I feel strongly that customers should be given clear information about the method by which the animals providing the meat have been slaughtered, particularly whether the animals have been stunned before slaughter. Animal welfare is something I feel very strongly about. The RSPCA, the UK's leading animal welfare organisation, campaigns for animals to be effectively stunned before slaughter and opposes slaughter without prior stunning because of the potential for unnecessary pain and distress to the animal. I appreciate that halal meat does not necessarily mean that an animal has been slaughtered without stunning, and I am not seeking to criticise anyone's religious beliefs or their choice to eat halal food. My concern is specifically about the welfare of the animal and whether it was stunned before slaughter. Had I known before ordering that the meat was halal, I would have wanted to establish whether the animals had been stunned before slaughter. If the meat had come from animals slaughtered without prior stunning, I would have chosen not to purchase it. I believe customers should be provided with clear and prominent information, before ordering, stating whether the halal meat being served comes from animals that have been stunned before slaughter. I would be grateful if you could clarify: Whether the halal meat served in your restaurants comes from animals that are stunned before slaughter. Whether any of the meat served in your restaurants comes from animals slaughtered without prior stunning. What information is currently provided to customers regarding this, and whether Subway would consider making this information more prominent at the point of ordering. For me, this is fundamentally an animal-welfare issue. I believe British customers care about the welfare of animals and should be given sufficient information to make an informed choice about the food they purchase.
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