Location.com logo
Brand Certified

Papa Johns Pizza

3.8
(153 reviews)

Business Details

614 Kingsbury Road, Birmingham, BIR
B24 9PJ, United Kingdom
+44 1213 823500
https://www.papajohns.co.uk/stores/birmingham-erdington

About

Pizza RestaurantRestaurant Delivery ServicePapa John's

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Papa Johns Pizza
614 Kingsbury Road, Birmingham, BIR
B24 9PJ, United Kingdom

Hours

Monday11:00 AM - 11:00 PM
Tuesday11:00 AM - 11:00 PM
Wednesday11:00 AM - 11:00 PM
Thursday11:00 AM - 11:00 PM
Friday11:00 AM - 12:00 AM
Saturday11:00 AM - 12:00 AM
Sunday11:00 AM - 11:00 PM

Reviews

3.8
153 reviews
5 stars
83
4 stars
20
3 stars
10
2 stars
9
1 star
31
  • PG
    P Gill
    Jun 1, 2026
    1.0
    Absolutely awful experience. The wrong pizzas were delivered, and to make matters worse, one of the pizzas was missing two slices. When I called to report the issue, I was met with extremely rude and dismissive customer service. There was no apology, no willingness to help, and the entire interaction left me feeling like my complaint was an inconvenience rather than a genuine problem. The person I spoke to should not be working in a customer-facing role. Basic courtesy and professionalism were completely absent. I would rate this place 0 out of 5 if Google allowed it, but unfortunately 1 is the lowest possible rating. Poor service, poor attitude, and a disappointing overall experience. Avoid this place altogether.
  • LE
    Lewis Edge
    Mar 20, 2026
    1.0
    Ordered a pizza from here what a BIG MISTAKE Took forever to deliver the food , rang store for update zero customer service skills. Finally arrived pizza was swimming in oil . Garlic bread was rock solid and to top it off had a stomach all and got the shits . Will never be ordering from here . Well done guys
  • MH
    M H
    Feb 1, 2026
    1.0
    Ordered pizza from Papa John's on 31 January 2025 (The Works and Pepperoni). Both adults had severe stomach issues through the night. Our daughter, who had chicken, was fine. This is not the first time we have had stomach problems after eating from this place, which is concerning. Sharing this to see if others have had similar experiences and to flag a potential food quality or hygiene issue.
  • MM
    Michael
    Jan 15, 2026
    4.0
    Great for collection, occasionally late delivery
  • EC
    Email Communication
    May 18, 2020
    1.0
    My advice... Don't order online as they take the money but the order no. I pressed twice the 'Pay' button ( because the first order wasn't placed and I tried again) and also the payment has been taken twice but my order wasn't placed at all. If you want to call customer service there is no contact details...

Brand Certified Facts from Papa Johns Pizza

This information is certified by Papa Johns Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: