Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes, each time you buy a product, you'll get a stamp. Collect nine stamps in a category, and the tenth item will be free. New customers can also get a free hot drink of their choice, just for downloading the app. The Greggs Foundation aims to build stronger, healthier communities across nine principle programmes including 'The Breakfast Club programme', which helps primary school children get a nutritious start to their school day. Today there are over 680 Breakfast Clubs across the UK, serving wholesome, free breakfasts to around 44,000 children every school day- that's 8.5 million meals a year.
Fantastic service by staff and management new st by nandoss
GH
Gordon Harris
6 days ago
1.0
Dirty, cold and expensive compared to different places very very poor
CJ
Christopher Jones
Aug 10, 2026
2.0
Please for the love of God implement a queuing system and give some of your staff customer service training. On any given day you can walk in to find a queue out the door and about 10 staff behind the counter, normally with two staff working like crazy whilst the others walk around looking like they accidently walked behind the counter and can't find the way out.
YK
Yo Kae
Jul 27, 2026
3.0
Extrêmement mid
JR
Jon Rottenbury
Jun 9, 2026
3.0
Surprised I am reviewing Gregg's, but since they have moved to the big shiny shop, it's got very busy and the queuing system is not well planned. I've seen people make another queue and effectively skip a queue of five people. Perhaps mark the queuing on the floor or something so it is clear which queue is for which till. I mentioned it in the store but this platform seemed more likely to be heard, who knows. The sausage bap was very tasty - simple yet effective.
Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.
What happens to your leftover food?
We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations.
This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes.
In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve.
We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.
Why do you have different prices regionally?
It is very common for retailers to have regional prices. This is because the costs of running a business can vary across different parts of the country and in certain locations, for example rent costs. We always keep our prices as low as possible for our customers.
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