Dolce Desserts Alum Rock is now open! Delicious content from our Grand Opening on Friday 30th May 2025 is all across our socials via Instagram and TikTok @dolcedesserts
We've brought Birmingham's most loved sweet treats to Alum Rock. From loaded waffles and crepes to rich gelato and our viral Dubai product range, we’re all about satisfying your sweet cravings! Whether you want to relax in our cosy, stylish dine-in space, grab a chai to go, or have it delivered straight to your door via Uber Eats, we’ve got you covered.
Stay tuned on our socials via Instagram and TikTok @dolcedesserts
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.