Our extensive and eclectic wine list is a key feature and expertise of the Hotel du Vin Birmingham, as well as our impressive array of wines by the glass. The Bubble Lounge, located to the left of the main entrance stocks a wealth of beverages for your enjoyment and with our team on hand always happy to give friendly, knowledgeable advice on wines, spirits, cocktails, cigars and anything else you may want to know, just ask. With all this and almost 30 Champagnes to choose from, 'The Bubble Lounge' - decorated in the style of Venice's Café Florin is the perfect setting for lively pre-dinner or after-dinner gatherings with friends, family or colleagues.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.