Subway

Reviews

• HS

  harsh sharma

  Jul 9, 2026
  1.0
  I visited this Subway on 09/07/2026 at around 9:30 PM, and I was very disappointed with the customer service I received. I am a regular Subway customer, so this experience was unexpected. When I entered the restaurant, it was empty. Shortly afterwards, two other customers came in, making a total of three customers in the store. I ordered my sub, and before making the payment, one of my family members asked if we could also order waffle fries. When I requested this, the lady at the till became visibly annoyed. She said that I should have ordered everything at once because there were other customers waiting. While saying this, she was making facial expressions towards us, which made us feel very uncomfortable and embarrassed in front of the other customers and my family. As a customer, I don’t believe it’s unreasonable to add another item before completing the payment, especially when the order was still in progress. I understand that staff can be busy, but there was no need to respond in a rude or dismissive manner. I have always had positive experiences at Subway, which is why this interaction was so disappointing. I hope management looks into this and reminds staff that courteous and respectful customer service is essential. No customer should be made to feel awkward or embarrassed while placing an order.
• UD

  Uilliam Dante

  Jul 6, 2026
  5.0
  The staff is very friendly, helpful, and always willing to chat. Food is always fresh.
• AM

  Aoife McWilliams

  Apr 18, 2026
  1.0
  Ordered in store at the self checkout, ordered waffle fries and they didn’t include them
• PR

  Paul Richards

  Mar 27, 2026
  1.0
  The sitting-in area is supposed to be open to 9pm but tonight was closed earlier. Disgraceful. Nowhere to have your subway meal in comfort. The overseas staff on tonight couldn't have cared less - such selfish people do not understand hospitality and shouldn't be working in this field.