Subway

Reviews

• CW

  Claire W

  May 10, 2025
  1.0
  If there was an award for the worst subway on the planet- this branch would be the clear winner. The man who works the Saturday shift is single handedly the rudest customer service worker I have ever come across. I went in a few weeks ago about 11am Saturday, he came out and smirked at me as he said he overslept so hasn't put the bread in yet.. come back in an hour. I laughed I thought okay I'll let him off, came back in an hour and he served the people in front of us and ran out of bread again..said we would have to wait 15 minutes. Anyways, got over this and ordered a subway online so I wouldn't have to face his ignorance and bad attitude. First time I put the order in it was rejected, again for no reason... Put it in again and eventually it was accepted. Order came and was missing half the order.. the sandwiches were missing toppings and sauces and about 5 waffle fries came without the sauce. It's like he purposely tried to make the worst sandwich possible to stop us coming back. And it has worked! We are boycotting subway until this man is fired or receives intense training. The amount of money and return customers you are missing out on as you Saturday worker is unpleasant and makes you want to get out the shop ASAP. Final straw is husband had to run to the toilet almost instantly after having the steak sandwich. Cookies also stale, must be yesterday's batch. Never usually write a bad review ever, but this subway has really excelled itself with terribleness I felt I had to warn others off. Avoid at all costs.
• NW

  Natalie Welsh

  Feb 10, 2024
  1.0
  Slow service, no where near as many fillings as you get in other subway branches.
• RR

  Revvy Reviews

  Apr 20, 2019
  2.0
  Subway is one of my favourites but Helensburghs is a let down. The past few times I’ve been there has been hardly anything there. It’s a huge let down cause I can’t get my favourite order. It is also busy with school kids considering it’s the only proper fast food we have here and for it to be this disappointing the kids have nothing! The staff can also be rude at times but I got a free drink and cookie so it makes up sometimes ⭐️⭐️