Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes, each time you buy a product, you'll get a stamp. Collect nine stamps in a category, and the tenth item will be free. New customers can also get a free hot drink of their choice, just for downloading the app. The Greggs Foundation aims to build stronger, healthier communities across nine principle programmes including 'The Breakfast Club programme', which helps primary school children get a nutritious start to their school day. Today there are over 680 Breakfast Clubs across the UK, serving wholesome, free breakfasts to around 44,000 children every school day- that's 8.5 million meals a year.
Unfortunately one specific tall member of staff is highly incompetent. Has previously given me pizza slices burned to a crisp and when he cooked another it was still burned. So today I put in a breakfast app order plus some additional stuff for later/tomorrow. I turned up at the shop 3 minutes early after putting my order in at least 20-25 mins prior to my collection time. The same member of staff had not bothered to pack my order because he "didn't want it to get cold". But they hadn't packed the cold stuff either. Then they did my coffee and baguette, and left it sat there while they packed the cold stuff and proceeded to make 3 trips for 4 items into the front section of the shop. He then almost gave me a bag with 4 sausage rolls in and my other items instead of my baguette. My baguette was cold by the time I got it and my coffee cup had no hole in the lid to drink from. When I asked why they didn't use their common sense packing the cold stuff up then doing the baguette and coffee once I got there he just seemed oblivious. Common sense isn't common anymore.
It's a shame because other staff have been great before.
KS
Kim Sutton
Aug 30, 2026
1.0
A terrible experience here today from a Very rude staff member a male served me today 30/08/2026 im absolutely disgusted with the way this member of staff was.. we ordered our food and was waiting on our food to be given I heard the server say something but didnt quite catch what he said, but he had given me this awful look and said oh never mind I apologised and said I'm sorry i didnt hear what you said but why have you turned around and said never mind when I didnt hear you i said it rude and not good customer service to be that way, he then said in an uptight way I asked you if you had the greggs app and I said I never heard you so I don't understand why you would look at me like that and say never mind, he was getting distressed with me when I asked the question and saying its not nice and its rude to be like that and then wanted to continue on keep going and saying he didnt know me which i dont understand why he would say that all i wanted was to get my food I asked if he could carry on serving so I could get my food and get out of the place as I felt uneasy being spoken to like that. What poor and terrible customer service, if a customer can't hear a person should never speak and look at a customer like that, it should have been said in a apologetic way like im sorry i was asking if you had the greggs app without the rudeness and facial expressions that has been explained above.. the worse customer service i have ever had!!
NN
Nota
Aug 9, 2026
5.0
Ενω ηταν ωραια και στον καφε και στην εξυπηρετηση τα καθισματα ηταν βρωμικα
LM
Leon McRobb
Jun 5, 2026
1.0
Very poor experience rushed to make order and bacon was almost raw (undercooked might as well still be at the farm) very disappointing wouldn’t recommend rather go hungry next time.
Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.
What happens to your leftover food?
We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations.
This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes.
In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve.
We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.
Why do you have different prices regionally?
It is very common for retailers to have regional prices. This is because the costs of running a business can vary across different parts of the country and in certain locations, for example rent costs. We always keep our prices as low as possible for our customers.
What are the opening hours for Greggs at Jesmond Drive, Aberdeen?
Greggs at U4 Jesmond Drive, Aberdeen is open Monday to Friday from 6:30 AM to 6:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 6:00 PM.
What types of food and drinks does Greggs offer?
Greggs offers fresh bakes, sandwiches, hot drinks including freshly ground Fairtrade coffee, sweet treats like doughnuts and Yum Yums, as well as popular items like Sausage Rolls, Steak Bakes, and Chicken Bakes.
Does Greggs offer click and collect or delivery services?
Yes, Greggs offers Click and Collect via their website and app, as well as delivery through Just Eat and Uber Eats services.
How can I pay at Greggs Jesmond Drive?
You can pay at Greggs using cash, debit and credit cards (Visa, Mastercard), contactless payment methods, Apple Pay, or Android Pay.
Is there a loyalty program or app for Greggs customers?
Yes, customers can download the Greggs app on Android or iOS to earn rewards. Each purchase earns stamps in categories and the tenth item in that category is free. New app users get a free hot drink on download.
Why do Greggs prices vary regionally?
Prices vary regionally due to differences in business costs such as rent across different parts of the country, but Greggs always aims to keep prices as low as possible for customers.
What happens to leftover food at Greggs?
Greggs donates unsold food to local good causes and charities, supporting over 1,000 organizations. In 2022, 1,800 tonnes of unsold food were redistributed, with profits from outlets further donated back to communities.
What nearby places can I visit before or after stopping by Greggs?
Nearby places include the Asda Middleton Park Superstore for grocery shopping, Jesmond Sports Centre for fitness activities, and The Ashvale restaurant if you're interested in seafood dining.
Are there any nearby services that complement a visit to Greggs?
Yes, after enjoying Greggs, customers can visit the Asda Pharmacy for health needs or Max Spielmann Photo printing kiosk for photography services nearby.
How can nearby entertainment and community centers enhance my visit to Greggs?
You can combine your Greggs visit with leisure at Get active @ Jesmond stadium or attend events at Middleton Park Community Centre, both offering engaging activities close by.
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