PB
Paul Burgess
Apr 11, 2026
Terrible service, at the fountainhall store, I waited at the till with my shopping as I wanted lottery tickets, the lady in the Isle looked at me at the till and carried on looking at the stock on the shelf, after about 30 seconds I asked if I could be served, why should I need to ask, she didn't even look at me, just said yes, again about 15 seconds went by and she came over, I was at one of the tills, what did she do, open the till next to me meaning I had to move my shopping to the till she was at, not even a sorry for the wait, eye contact or a smile, I have never had service like this in my life.
I work in hospitality and I can assure you none of my team would ever treat a customer/guest line this,
Shocking