The Shepherds Rest in Westhill is a welcoming local pub, fresh and ready to serve a tempting chargrilled menu in a comfortable, relaxed setting. Our team are passionate about great pub food, whether you’re calling in for a steak sandwich at a midweek lunch, enjoying a succulent burger on a family visit, or settling down to a gourmet ribeye for a laid-back weekend date night. Everything is kept straightforward and done well, with quality ingredients prepared with care and served by friendly faces who make you feel at home. On warmer days, the beer garden is the perfect place to unwind, and dogs are welcome to join you during your visit. Free WiFi makes it easy to stay connected, disabled facilities ensure accessible visits for all, and co...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.