Many customers reported slow service, rude employees, and incorrect orders, leading to a frustrating experience.
Food Quality
Inconsistent food quality was noted, with complaints about cold, overcooked, or improperly prepared items, although some customers enjoyed their meals.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Staff Behavior
Customer interactions with staff varied widely, with some praising friendly service while others reported unprofessional behavior.
Drive-Thru Experience
The drive-thru service was often described as slow, with issues related to the speaker system and order accuracy.
AE
Alex Evans
Aug 6, 2025
1.0
Yall could mess up a wet dream and not even be in it
LS
Laura Smith
Jul 29, 2025
1.0
Went thru the drive thru for a small cone for me, and hubby got a strawberry sundae. The guy held my cone the entire time the transaction took place, and it was a hot day, so I was worried it would melt. When I finally got it, it tasted like they'd mixed cool whip or something else in there. I've had plenty over the years, but this was NOT ice cream. It was not cold like ice cream is. My husband's sundae had normal ice cream, though, and WAS cold. It will be a while before we give them another chance. How do you mess up a simple ice cream cone???
BO
Bonnie Ortiz
Jun 3, 2025
2.0
Ordered $7 meal chicken strips. These chicken strips were the size of the small gravy lid! Disappointed. And I guess they have a shortage on fries as well.
KD
Karyn Duffey
Sep 16, 2019
3.0
If they ever got my order right, I'd give more stars.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and desserts can I expect at Dairy Queen Grill & Chill in Zebulon, GA?
Dairy Queen Grill & Chill offers classic fast-food items such as burgers, fries, and chicken strip baskets, along with soft-serve ice cream, signature shakes, Blizzard® Treats, and ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill Zebulon?
The restaurant is open daily from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill in Zebulon have seating and is it family-friendly?
Yes, the location provides seating and is family-friendly, welcoming children as well.
Can I order food online or via an app from Dairy Queen Grill & Chill Zebulon?
Yes, you can place orders online through their website or via their mobile app, which also offers exclusive deals.
Does this Dairy Queen location offer drive-thru service?
Yes, this Dairy Queen Grill & Chill location has a drive-thru for convenient service.
Where is Dairy Queen Grill & Chill located in Zebulon?
It is located at 7811 Highway 19 S, Zebulon, GA 30295-3467, USA.
Are there other ice cream shops near Dairy Queen Grill & Chill Zebulon to explore?
Yes, nearby you will find Twice the Ice Zebulon, another ice cream shop you might want to visit for more dessert options.
What nearby services can I visit before or after my meal at Dairy Queen Zebulon?
Nearby services include Ben's Hobby Computers for electronics and the Farm Bureau of Pike County for insurance needs, making it convenient to combine errands with your visit.
Are there convenience stores or gas stations near Dairy Queen in Zebulon?
Yes, both Marathon and Flash Foods gas stations with convenience stores are located nearby, helpful if you need fuel or snacks before or after dining.
Does Dairy Queen Grill & Chill Zebulon have an official social media page?
Yes, you can follow their updates on Facebook at https://www.facebook.com/dairyqueen/ and on Twitter with the handle @DairyQueen.