Wendy's

3.7
791 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2350 Towne Lake Parkway, Woodstock, GA
30189, United States

Hours

Reviews

3.7
791 reviews
5 stars
317
4 stars
209
3 stars
112
2 stars
42
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unprofessional behavior from staff and management, leading to negative experiences.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

There were numerous complaints about food being served cold, stale, or poorly prepared, with some customers expressing dissatisfaction with freshness.

Wait Times

Customers consistently noted long wait times in both drive-thru and in-store, often leading to frustration.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as the quality of certain menu items.
  • DD
    Dana Davis
    Nov 12, 2025
    1.0
    I went here this past Sunday afternoon. The service was awful. The guy took my order over the box but neither employee that I saw after there even spoke to me. The guy in the first window just took my card for payment and the second window just handed me my food and literally said nothing. I wasn’t even sure if that was everything but assumed it was because no one ever came back to the window. When I got home I realized that they didn’t put in one of the large fries that I paid for. Won’t be going back.
  • PJ
    Proton junky
    Nov 3, 2025
    5.0
    My place of the biggie bag
  • SM
    Sara Malone
    Sep 16, 2025
    5.0
    Very clean, no wait, friendly and fast service!!
  • NV
    Norm Visger
    Sep 10, 2025
    5.0
    Easy in and out. Late morning, staff was low but extremely courteous.
  • ZG
    Zac Goss
    Sep 2, 2025
    1.0
    I thought this location had gotten a little better. I gave it another try tonight.. and boy it didn’t disappoint, by still being awful and gross. Got a GIANT hair in my burger! I shave my head, and I didn’t make this burger to get it in the middle of it. So gross to pull someone’s else’s hair out of your food! I’m done

Frequently Asked Questions About Wendy's

Is 2350 Towne Lake Parkway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.