Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude or unprofessional behavior from staff and management, leading to negative experiences.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
There were numerous complaints about food being served cold, stale, or poorly prepared, with some customers expressing dissatisfaction with freshness.
Wait Times
Customers consistently noted long wait times in both drive-thru and in-store, often leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as the quality of certain menu items.
DD
Dana Davis
Nov 12, 2025
1.0
I went here this past Sunday afternoon. The service was awful. The guy took my order over the box but neither employee that I saw after there even spoke to me. The guy in the first window just took my card for payment and the second window just handed me my food and literally said nothing. I wasn’t even sure if that was everything but assumed it was because no one ever came back to the window. When I got home I realized that they didn’t put in one of the large fries that I paid for. Won’t be going back.
PJ
Proton junky
Nov 3, 2025
5.0
My place of the biggie bag
SM
Sara Malone
Sep 16, 2025
5.0
Very clean, no wait, friendly and fast service!!
NV
Norm Visger
Sep 10, 2025
5.0
Easy in and out. Late morning, staff was low but extremely courteous.
ZG
Zac Goss
Sep 2, 2025
1.0
I thought this location had gotten a little better.
I gave it another try tonight.. and boy it didn’t disappoint, by still being awful and gross.
Got a GIANT hair in my burger!
I shave my head, and I didn’t make this burger to get it in the middle of it.
So gross to pull someone’s else’s hair out of your food!
I’m done
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Woodstock, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Woodstock, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 592-5656.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2350 Towne Lake Parkway Wendy’s serve breakfast?
Yes, this Wendy’s location in Woodstock, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 2350 Towne Lake Parkway?
The drive-through is open Monday to Saturday from 7:00 AM to 12:00 AM, and Sunday from 7:30 AM to 12:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 2350 Towne Lake Parkway serves breakfast including breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I place an order for delivery or takeout at this Wendy's?
Yes, you can place delivery and takeout orders via Wendy's app or at order.wendys.com by selecting this location.
What payment options are available at Wendy's on Towne Lake Parkway?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's located at 2350 Towne Lake Parkway currently open?
Yes, this Wendy's is currently open and committed to serving quality food every day.
How can I provide feedback or contact the Wendy's at Towne Lake Parkway?
You can provide feedback via Wendy's Customer Care Live Chat, call 888-624-8140, complete their Customer Satisfaction Survey, or call the location directly at (770) 592-5656.
Where can I find nutrition and allergen information for menu items at Wendy's?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and in-restaurant posters. You can view details by clicking the 'Nutrition & Allergens' link on specific menu items online or in-app.
Are there any beauty salons near Wendy's at 2350 Towne Lake Parkway?
Yes, nearby beauty salons include Pro Nails, Distinctive Lashes and Beauty Spa, Shearsncheers, OYA Salon, and Sandbar Hair Co.
What other dining options are close to the Wendy's on Towne Lake Parkway?
Nearby dining options include Nana Thai Eatery and Woodstock Thai Eatery, both Thai restaurants where you can enjoy authentic cuisine before or after your Wendy's visit.
Are there any health or fitness-related facilities near Wendy's at Towne Lake Parkway?
Yes, you can visit Strive Health and Fitness gym or see Dr. Dylan Reach at Strive Performance Vision for optometrist services nearby.