Wendy's

3.6
692 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5345 Old Highway 5, Woodstock, GA
30188, United States

Hours

Reviews

3.6
692 reviews
5 stars
268
4 stars
156
3 stars
90
2 stars
49
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers reporting rude and dismissive staff.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to frustration and disappointment.

Food Quality

While some customers praised the food, others reported receiving cold or poorly prepared items.

Cleanliness

A few reviews noted that the location was clean and organized, but this was inconsistent.

Speed of Service

Many customers complained about long wait times in the drive-thru, with some reporting waits of over 20 minutes.
  • NK
    NoVik K
    Nov 8, 2025
    1.0
    17 minutes for a biggie bag is insane. I had to go in my self to get it. Someone literally said “guys that’s been up”. So waited for literally nothing.
  • MM
    Mark Morales
    Oct 31, 2025
    5.0
    Mariann had phenomenal customer service and seems like a real asset to Wendys. She was very friendly and sold us a coupon book. She had a genuine interest to make sure our meal was good. If we lived closer to this location, we would be regulars. Food was pretty good
  • PN
    Phillip Newby
    Oct 27, 2025
    1.0
    I ordered 3 sandwiches and 1 chicken spicy 2 double cheeseburgers no tomatoes and and ketchup both sandwiches came with said condiments on them. I am highly allergic to tomatoes of any kind. I was very upset with my order being wrong and I spent $30 for all of it fix your staff, please
  • AC
    Andy Craig
    Oct 7, 2025
    1.0
    A terrible location. Too many issues with the most of the staff.
  • MO
    Maya O'Donnell
    Oct 5, 2025
    5.0
    This location is always fast, friendly, and very clean. Staff is always kind at drive-thru and inside. Food is always delicious!

Frequently Asked Questions About Wendy's

Is 5345 Old Highway 5 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.