Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with many customers experiencing rudeness and dismissive attitudes from staff.
Order Accuracy
Several customers reported issues with incorrect orders, including missing items and wrong modifications, leading to frustration.
Wait Times
Many reviews mentioned long wait times in the drive-thru and for food orders, with some customers expressing dissatisfaction with the speed of service.
Food Quality
While some customers praised the food quality, others reported receiving cold or poorly prepared items, indicating inconsistency.
Cleanliness
A few reviews noted that the location was clean and organized, but this was not a consistent theme across all feedback.
NK
NoVik K
Nov 8, 2025
1.0
17 minutes for a biggie bag is insane. I had to go in my self to get it. Someone literally said “guys that’s been up”. So waited for literally nothing.
MM
Mark Morales
Oct 31, 2025
5.0
Mariann had phenomenal customer service and seems like a real asset to Wendys. She was very friendly and sold us a coupon book. She had a genuine interest to make sure our meal was good. If we lived closer to this location, we would be regulars. Food was pretty good
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Phillip Newby
Oct 27, 2025
1.0
I ordered 3 sandwiches and 1 chicken spicy 2 double cheeseburgers no tomatoes and and ketchup both sandwiches came with said condiments on them. I am highly allergic to tomatoes of any kind. I was very upset with my order being wrong and I spent $30 for all of it fix your staff, please
AC
Andy Craig
Oct 7, 2025
1.0
A terrible location. Too many issues with the most of the staff.
MO
Maya O'Donnell
Oct 5, 2025
5.0
This location is always fast, friendly, and very clean. Staff is always kind at drive-thru and inside. Food is always delicious!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on 5345 Old Highway 5, Woodstock, GA?
The drive-thru is open from 7:00 AM to midnight Monday through Saturday, and from 7:30 AM to midnight on Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides, available via order.wendys.com or the Wendy's mobile app.
How can I find out if Wendy's delivery is available near me?
You can check delivery availability by entering your delivery address on the Wendy's app or at order.wendys.com in the 'Get It Delivered' search field.
What payment methods are accepted at Wendy's in Woodstock, GA?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call this Wendy's directly at (770) 517-1119 or provide feedback via the Wendy's Customer Care live chat or survey available on their website.
Are there other food or drink places near this Wendy's?
Nearby, you can find Sidelines Grille, a restaurant and bar, and Tea365 offering coffee and bubble tea, perfect for grabbing a drink or meal before or after your visit.
Where can I find fast food options close to Wendy's at 5345 Old Highway 5?
Close by you'll find other fast food options like Jersey Mike's Subs and Papa Johns Pizza for a variety of quick meal choices.
Are there any automotive services near this Wendy's location?
Yes, Express Oil Change & Tire Engineers and O'Reilly Auto Parts are nearby to help with car repairs or parts while you dine or pick up your order.
Does this Wendy's offer online ordering and mobile app options?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app for pickup, delivery, or dine-in.
Is Wendy's in Woodstock, GA currently open?
Yes, Wendy's at 5345 Old Highway 5 is open daily with regular hours as listed on their website and supports dine-in, drive-thru, and delivery where available.