Wendy's

3.6
694 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5345 Old Highway 5, Woodstock, GA
30188, United States

Hours

Reviews

3.6
694 reviews
5 stars
269
4 stars
157
3 stars
90
2 stars
49
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with many customers experiencing rudeness and dismissive attitudes from staff.

Order Accuracy

Several customers reported issues with incorrect orders, including missing items and wrong modifications, leading to frustration.

Wait Times

Many reviews mentioned long wait times in the drive-thru and for food orders, with some customers expressing dissatisfaction with the speed of service.

Food Quality

While some customers praised the food quality, others reported receiving cold or poorly prepared items, indicating inconsistency.

Cleanliness

A few reviews noted that the location was clean and organized, but this was not a consistent theme across all feedback.
  • NK
    NoVik K
    Nov 8, 2025
    1.0
    17 minutes for a biggie bag is insane. I had to go in my self to get it. Someone literally said “guys that’s been up”. So waited for literally nothing.
  • MM
    Mark Morales
    Oct 31, 2025
    5.0
    Mariann had phenomenal customer service and seems like a real asset to Wendys. She was very friendly and sold us a coupon book. She had a genuine interest to make sure our meal was good. If we lived closer to this location, we would be regulars. Food was pretty good
  • PN
    Phillip Newby
    Oct 27, 2025
    1.0
    I ordered 3 sandwiches and 1 chicken spicy 2 double cheeseburgers no tomatoes and and ketchup both sandwiches came with said condiments on them. I am highly allergic to tomatoes of any kind. I was very upset with my order being wrong and I spent $30 for all of it fix your staff, please
  • AC
    Andy Craig
    Oct 7, 2025
    1.0
    A terrible location. Too many issues with the most of the staff.
  • MO
    Maya O'Donnell
    Oct 5, 2025
    5.0
    This location is always fast, friendly, and very clean. Staff is always kind at drive-thru and inside. Food is always delicious!

Frequently Asked Questions About Wendy's

Is 5345 Old Highway 5 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on 5345 Old Highway 5, Woodstock, GA?

The drive-thru is open from 7:00 AM to midnight Monday through Saturday, and from 7:30 AM to midnight on Sunday.