Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.1
170 reviews
5 stars
72
4 stars
13
3 stars
3
2 stars
19
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and lacking urgency.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and discrepancies in charges.
Management Issues
Frequent complaints about management's behavior and lack of support for staff, leading to a negative atmosphere.
Food Quality
While some customers enjoyed the food and smoothies, others reported inconsistencies in quality and preparation.
Long Wait Times
Several reviews mentioned excessively long wait times for orders, both in-store and at the drive-thru.
- MMMal M2 days ago1.0Absolute JOKE that they have a drive-thru but refuse to let you pick up your to-go order through the drive-thru. They literally tell you it’s “store policy” that you have to walk in and grab it even though it’s in arms reach for them to hand it to you. As a mom with a newborn baby and a toddler this is an ATROCIOUS POLICY. So if I ordered through the drive thru somehow I get treated better 😂😂 you’ll never get my business again.
- JJJoshTML5 days ago2.0This place is a coin flip. The smoothies are solid but the food has a 50/50 chance to be ok or disappointing. The pesto Flatbreads sometimes are DOUSED in pesto making holding the flatbread gross, the wraps are either flaccid and bland or stuffed and perfect. Tonight I ordered 45 minutes ahead of time on the app and when I arrived 2 minutes before the scheduled time my food wasn’t even started on. No other customers were there and as far as I could tell no one had been there for a while. 1 employee was cleaning equipment and finishing up a smoothie for another pick up order most likely. The other was cleaning the dining room. I eventually did get my food but in the mean time 2 other customers showed up. I got my food at the exact same time as them. Nearly 10 minutes later. When someone orders food for pickup plenty of time in advance I don’t feel like their food should be getting made AFTER the appointed time for pickup. And I ESPECIALLY don’t think that food should look like mine did. I have never seen a wrap so small, flimsy and empty looking. I know what Tropical Smoothie Cafe wraps are supposed to look like, and that wasn’t it. The only reason I am not giving this place a 1 star review is because I have had some average experiences here and it would be disingenuous to go that low over 1 extremely bad wrap and pickup experience.
- TLTrue Lie6 days ago5.0The food is always good and made quickly. the costumer service is wonderful, and I always feel welcomed.
- CTChelly TettertonDec 18, 20251.0This is the most unprofessional local business I have been to in a very long time. The staffing on 12/28/25 really needs to be addressed and coached on customer service, communication and professionalism. Will not spend my money at this location any longer.
- SCslade carverDec 18, 20251.0absolutely terrible very unprofessional no one was even in the store and took me 15 min to order then when i got to the window the lady was very rude wouldn’t go there ever again
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe in Woodstock, GA?
Dine-in hours are Monday to Friday 7:00 AM to 9:00 PM, Saturday 8:00 AM to 9:00 PM, and Sunday 9:00 AM to 8:00 PM.
Is there a drive-through service available?
Yes, the drive-through is open Monday to Friday 7:00 AM to 9:00 PM, Saturday 8:00 AM to 9:00 PM, and Sunday 8:00 AM to 9:00 PM.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Can I order online or through a mobile app?
Yes, you can order online or via the Tropical Smoothie Cafe app available on Apple and Android devices for delivery, curbside, and pickup.
What kind of food and beverages are offered at Tropical Smoothie Cafe?
They offer fresh, made-to-order smoothies, wraps, flatbreads, bowls, salads, quesadillas, kids food, and specialty beverages with options for vegan, gluten free, and healthy diets.
What are the delivery hours for Tropical Smoothie Cafe?
Delivery is available Monday to Thursday from 7:00 AM to 7:00 PM, Friday 9:00 AM to 7:00 PM, Saturday 8:00 AM to 6:00 PM, and Sunday 8:00 AM to 8:30 PM.
Where is Tropical Smoothie Cafe located in Woodstock?
It is located at 289 Ridgewalk Pkwy, Suite #100, Woodstock, GA 30188, USA.
What nearby places can I visit around Tropical Smoothie Cafe in Woodstock?
Nearby you can visit Nothing Bundt Cakes for desserts, Your Pie for Italian pizza, and Bedzzz Express for retail shopping.
Are there any useful services close to Tropical Smoothie Cafe for pet care or health needs?
Yes, CityVet | Woodstock offers veterinary diagnostic services and Piedmont Urgent Care provides urgent and public health services nearby.
How can nearby retail stores help when visiting Tropical Smoothie Cafe?
You can combine your visit to Tropical Smoothie Cafe with shopping trips to stores like OshKosh B'Gosh and Carter's for children's clothing, or Levi’s Outlet Store for fashion purchases.