McDonald's

Reviews

• AS

  Aaron Skinner

  1 day ago
  1.0
  I will never understand local businesses that don’t uphold their corporate brand standards. The chief of which should be their standard of hospitality. I realize McDonalds has come a long way since Ray Kroc, but when you exist next door to a Chic Fil A, the contrast in customer service I glaring. Maybe you should send your employees over to get trained next door. There’s a reason their drive thru is always packed and yours is always empty. But, today is Sunday so got the unfortunate pleasure of trying to get breakfast at McDonalds when they had decided to switch over to lunch early because supposedly “they got a rush and it took all their food”. Which, as a former McDonald’s employee is code for “we care more about switching over the kitchen so it’s easier for us than we do about our customers than making more food.”
• AS

  Amanda StClair

  Nov 3, 2025
  1.0
  The worst customer service EVER. I sat at the counter for 10 minutes and finally a worker told me to use the kiosk. I said I dont know how or dont want to and he told me that he didn't know how to use the register. Wow than why dod mcdonalds hire you? So sad
• JT

  Jeffrey Toro

  Oct 30, 2025
  2.0
  They served off my single McChicken and I was waiting for 20 minutes. They told me it was my fault and then to stop talking when I tried to have a conversation about it. You should be fired. The only "right one" was me trying to get the food I paid for. Escalating a situation by telling me you aren't the right one for me to have a conversation with when you're the manager means you definitely don't deserve your job. Get a life. I hope you get fired. Hire better workers that care.
• JF

  Jess F

  Oct 29, 2025
  1.0
  Wow do not go to the McDonalds on Ridgewalk parkway in Woodstock, Ga. I paid through the app and when I went to pick up my meal at the drive through the employee informed me they were closing and refused to answer if I would be refunded. I drove up to the window and was greeted by the worker (either Tom or Eric depending on who you ask) who said I was “slick” for ordering through the app.??? I continued to ask for a refund since he would not give anyone food. He finally asked for my code then slammed the window in my face. It was 4 o clock in the afternoon. Our meals were incorrect.
• JT

  Jonah Taylor

  Oct 26, 2025
  1.0
  It first started with me ordering during this Monopoly event on the McDonald’s app, after I got my food I figured out my fry containers and drinks (both large which should have the stickers on them) didn’t have any, when I brought it to the employees attention, he told me “yeah, we are out of them” the one of the rudest tones ever. After that it took 3 different employees to give me my Large Lemonade and my other drinks I ordered (once again all didn’t have the sticker on them) and when they gave me the lemonade the first employee gave me a small lemonade, and when I told him hey it was supposed to be large he said, “that is the large” (same employee that was giving me an attitude already, and then I ask another person, they said, “that’s a small, let me get you a large” then proceeds to round the corner and say “we are out of lemonade” (in the entire store? Yall close in 4-5 hours) no one offered me a refund on any of the order that I was thinking would be filled with monopoly stickers, and they weren’t. Last I got 2 10 piece nuggets, both with 2 BBQ each, I got home and checked, 0 BBQ sauces. In all, this was the worst experience I’ve ever had at a McDonald’s and I will never be going back unless I’m forced too. I never write reviews, but this was just messed up, I spend my hard earned money on something that could give me a big prize and I pretty much get scammed. The employees and possibly manager of this night shift at about 7:30, was the worst and least respectful bunch, unless they knew the person. NEVER GO TO THIS MCDONALDS.

Frequently Asked Questions About McDonald's