Service Speed
Many customers reported consistently slow service, especially during peak hours, contradicting the brand's 'freaky fast' promise.
Food Quality
Overall, customers praised the freshness and taste of the sandwiches, although some noted issues with incorrect orders and soggy subs.
Customer Service
While many reviews highlighted friendly and helpful staff, there were complaints about order accuracy and responsiveness to customer feedback.
Cleanliness
The location was generally described as clean and well-maintained, contributing positively to the dining experience.