Five Guys

4.1
590 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 871 Ridgewalk Parkway in Woodstock is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
871 Ridgewalk Parkway, Woodstock, GA
30188, United States

Hours

Reviews

4.1
590 reviews
5 stars
330
4 stars
118
3 stars
58
2 stars
34
1 star
50

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers noted issues with cleanliness, particularly in the bathrooms and dining area.

Food Quality

Mixed reviews on food quality; some praised the burgers and fries, while others reported issues with temperature, portion sizes, and overall freshness.

Service Speed

Service speed varied, with some customers experiencing long wait times, while others reported quick service.

Pricing

Many customers expressed concerns about high prices relative to portion sizes and quality, with several stating they found it overpriced.

Customer Service

Customer service experiences were inconsistent; some praised the staff's friendliness, while others reported poor service and issues with order accuracy.
  • AP
    A P
    3 days ago
    4.0
    You don't go to Give Guys for the atmosphere. Tge burgers are awesome if somewhat pricey. The peanuts are a great idea (I hope this never changes). The service is excellent with staff providing quick and friendly service.
  • AP
    Adam Pilkinton
    Dec 28, 2025
    2.0
    Cleanliness was the most noticeable thing on the visit today. The bathroom was as slick as an ice skating rink. The garbage was full and the floor was gross in the lobby. They did all come out and attempt to clean the lobby, but didn’t do the bathroom, trash, or even sweep the floor well. Our food took forever to get even though we were the only order they were making. They seemed to be more interested in personal conversations. When we did get our food, the burgers were pretty much room temperature…but the fries were nice and hot. And I will say that our order is a little out of the ordinary, but nothing crazy…it never takes that long…it was twice what it normally takes when there are other orders being made. We’ve eaten at this location many times over the last 5 years and it’s USUALLY better than today. I mean one guy had his pants hanging completely under his butt…I mean I realize that’s a thing that teenagers do, but at a place that serves food? This is clearly a management issue. My local Burger King has maybe been as bad as this Five Guys was today like once and I pay half the price for it. Granted, even a warm Five Guys burger is better than a hot BK one. Last, I should note that this isn’t the only visit that has been disappointing to us. My favorite was a few years ago, but I placed a to go order and when I get back to my car I opened my burger and find that they forgot one of the ingredients that I ordered…the 2 pieces of meat! I strongly suggest anyone looking for a Five Guys fix to go to the Canton location or the Dawsonville one…those are always on point.
  • BM
    blair s metz
    Dec 16, 2025
    4.0
    What can you say, quality hamburger, cooked to perfection, served exactly as requested. Just what I wanted. But, $11+ for a burger? No fries, no drink, just a burger. Not likely a repeat customer here.
  • CW
    Christen Weitz
    Dec 16, 2025
    4.0
    The food was great and the price is pretty good. It was fairly fast service.
  • MT
    Mike Taylor
    Dec 9, 2025
    3.0
    Dunno why this one is more expensive than other 5 guys but still good. Only reason they got a three.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.