Chipotle Mexican Grill

2.9
291 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Towne Lake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2075 Towne Lake Pkwy, Woodstock, GA
30189, United States

Hours

Reviews

2.9
291 reviews
5 stars
98
4 stars
33
3 stars
19
2 stars
33
1 star
108

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently reported poor food quality, including undercooked rice, stale chips, and inadequate portions.

Service Issues

Numerous reviews highlighted slow service, rude staff, and frequent mistakes with orders.

Cleanliness

Many customers noted that the location was often dirty and poorly managed.

Inconsistency

Experiences varied widely, with some customers reporting good service and food, while others had consistently negative experiences.
  • CC
    Connor
    Dec 26, 2025
    1.0
    Consistently terrible quality meat and rice is undercooked most times they were really great when they first opened but for the last year it has only drastically gone down hill
  • JV
    jessica vasquez
    Dec 17, 2025
    1.0
    i dont know why they have a drive thru, i was waiting in the drive thru for 30min. i ordered my food ahead of time to avoid the wait and it took my whole lunch break just waiting for my food. once someone came to the window, it took another 20 min for them to bring my food out to me. bad service and burrito wasn’t that good either.
  • JD
    Jacob Driver
    Dec 7, 2025
    1.0
    Consistently disappointing food quality and service.
  • LT
    Leslie Telly
    Dec 3, 2025
    5.0
    This was one of the best chipotle locations I have visited. The staff was friendly and very accommodating. Would recommend to those who love chipotle!
  • TW
    Trey Waller
    Nov 27, 2025
    5.0
    Haven’t eaten inside, only been through drive-thru, but the online ordering through the app is easy and great. Food is usually ready when I get there and still hot when I get home. Don’t understand all the bad reviews. Food has always been decent portions and tastes great.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Towne Lake serve?

Chipotle Mexican Grill offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial colors, flavors or preservatives.

What are the opening hours of Chipotle Mexican Grill in Woodstock, GA?

Chipotle at Towne Lake is open daily from 10:45 AM to 11:00 PM.