Chipotle Towne Lake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers consistently reported poor food quality, including undercooked rice, stale chips, and inadequate portions.
Service Issues
Numerous reviews highlighted slow service, rude staff, and frequent mistakes with orders.
Cleanliness
Many customers noted that the location was often dirty and poorly managed.
Inconsistency
Experiences varied widely, with some customers reporting good service and food, while others had consistently negative experiences.
CC
Connor
Dec 26, 2025
1.0
Consistently terrible quality meat and rice is undercooked most times they were really great when they first opened but for the last year it has only drastically gone down hill
JV
jessica vasquez
Dec 17, 2025
1.0
i dont know why they have a drive thru, i was waiting in the drive thru for 30min. i ordered my food ahead of time to avoid the wait and it took my whole lunch break just waiting for my food. once someone came to the window, it took another 20 min for them to bring my food out to me. bad service and burrito wasn’t that good either.
JD
Jacob Driver
Dec 7, 2025
1.0
Consistently disappointing food quality and service.
LT
Leslie Telly
Dec 3, 2025
5.0
This was one of the best chipotle locations I have visited. The staff was friendly and very accommodating. Would recommend to those who love chipotle!
TW
Trey Waller
Nov 27, 2025
5.0
Haven’t eaten inside, only been through drive-thru, but the online ordering through the app is easy and great. Food is usually ready when I get there and still hot when I get home. Don’t understand all the bad reviews. Food has always been decent portions and tastes great.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Towne Lake serve?
Chipotle Mexican Grill offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and without artificial colors, flavors or preservatives.
What are the opening hours of Chipotle Mexican Grill in Woodstock, GA?
Chipotle at Towne Lake is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Woodstock, GA?
It is located at 2075 Towne Lake Parkway, Cherokee, Woodstock, GA 30189, United States.
How can I place an order online for Chipotle Towne Lake?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455.
Does Chipotle Towne Lake have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What social media channels can I follow to get updates from Chipotle Mexican Grill?
You can follow Chipotle on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter for news and updates.
Are there other fast food options near Chipotle Towne Lake?
Yes, nearby fast food options include Hardee's / Red Burrito, McDonald's, Jersey Mike's Subs, Papa John's Pizza, and Smallcakes Woodstock.
What nearby places can I visit for beauty and spa services near Chipotle Towne Lake?
Perfect Touch Nails & Spa, Perfect Touch Nail and Spa, and Nails of Towne and Spa are nearby salons where you can relax after your meal.
Is there a coffee shop close to Chipotle Towne Lake?
Yes, Starbucks is nearby where you can enjoy coffee before or after visiting Chipotle.
What medical services are available near Chipotle Towne Lake?
Nearby medical facilities include Family Dentistry, Towne Lake Family Dentistry, Byrd Dental Group, Sleep Better North Atlanta, Sleep For Life Atlanta, and various doctors and pediatricians like Wellstar Towne Lake Pediatrics and Mohamed Midani MD.