I recently visited the Charleys located inside the Walmart in Woodstock, GA, and the experience was unfortunately not a good one. We ordered boneless wings and fries. The food itself was average, but the customer service definitely needs improvement. When we asked for ranch, we were told there would be an extra charge. For a basic dipping sauce that is typically included with wings, it felt unnecessary and came across as nickel-and-diming.
After visiting, I went back to look at the reviews for this location, and I noticed there are already several complaints about customer service. I normally check reviews ahead of time, but this time I didn’t — that’s on me. However, now I can clearly see why others have had similar experiences.
SS
Sneha sattani
Oct 29, 2025
5.0
Wasn’t happy with the fries at first but he came through big time made them all fresh & crispy again 🍟
SB
S B
Aug 31, 2025
1.0
The $1 ice cream cone come is barely 3 bites. The cone is empty....save your money.
TG
That Fishing Guy
Jun 6, 2025
1.0
This was $12. Twelve freaking bucks for a sandwich made for children if not toddlers. The service was from a 17 year old so no fault to him or his attitude but the atmosphere was awful. The fries were cold, the sandwich was cold and teeny tiny. I’ve seen bigger happy meals. 0/10 threw away after first bites.
LP
Latisha Parker
Jul 30, 2024
1.0
The menu, as bright as it is, displays what ingredients are on their Phillys. So why the hell are y’all adding lettuce and tomatoes to it??? What a terrible surprise when I got home 😡 $8 for a small??!! DO NOT ORDER FROM THIS LOCATION!!!!