Business Details
About
Sandwich Restaurant
Location
Charleys Cheesesteaks
915 Ridgewalk Parkway, Suite 482, Woodstock, GA
30188, United States
Hours
Reviews
2.8
189 reviews
5 stars
60
4 stars
23
3 stars
13
2 stars
10
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food preparation.
Food Quality
The quality of food received mixed reviews, with several customers describing it as subpar, overpriced, and not as advertised.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the establishment.
Staff Attitude
A significant number of customers noted that staff appeared unmotivated and indifferent, contributing to a negative dining experience.
- AHAshley HeardJan 4, 20261.0If I could give one star I would! My food wasn’t made right they have horrible customer service and they don’t listen. The large fries were not giving large fries
- ZMZainab MalikNov 30, 20251.0Ordered regular fries and got 12. Fries. Yes, twelve. And they were cold… employees said “oh that sucks”
- CSChenyun SunNov 15, 20251.0所有店员都好像纸张，等得久，上错菜，你不发飙就不给你上菜
- VVVon VonOct 21, 20255.0This is the best hot wings spot in Georgia and I’ve had plenty. JD does a great job, they’re fried perfectly just the way I like them. The customer service is always good. They make it a pleasure to shop then eat.
- SISibel ŞimşekOct 18, 20251.0The cashier didn’t listen to us at all while we were ordering and kept suggesting other restaurants instead. The food we received looked nothing like the menu photos. We specifically said we didn’t want lettuce in the sandwich, yet it still came with lettuce. Even the fries were served in a paper cup. It was a really bad experience — definitely not recommended.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours of Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Friday from 11:00 AM to 9:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 11:00 AM to 7:00 PM.
Is delivery available at Charleys Cheesesteaks?
Delivery service is not available at Charleys Cheesesteaks as all delivery hours are marked closed.
Can I use the drive-through service at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not offer a drive-through service since the drive-through hours are closed every day.
Are pickup and takeout options available at Charleys Cheesesteaks?
Pickup and takeout services are currently not offered at Charleys Cheesesteaks, with all related hours marked as closed.
What payment options does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa as payment options.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 915 Ridgewalk Parkway, Suite 482, Woodstock, GA 30188, United States, within the Outlet Shoppes at Atlanta.
What is the website to view the menu or place orders for Charleys Cheesesteaks?
You can view the menu and place orders at Charleys Cheesesteaks online via https://order.charleys.com/menu/outlet-shoppes-at-atlanta/.
What notable nearby food options are available close to Charleys Cheesesteaks?
Nearby dining options include Johnny Rockets, a burger restaurant and diner, and Auntie Anne's Pretzels at the Outlet Shoppes at Atlanta food court, perfect for a diverse meal experience before or after visiting Charleys Cheesesteaks.
What clothing stores can I visit near Charleys Cheesesteaks?
Shoppers can explore several clothing stores nearby such as Brooks Brothers Factory Outlet, Tommy Hilfiger, Carter's, and Aéropostale, all conveniently located within the Outlet Shoppes at Atlanta.
Are there any eyewear and jewelry stores near Charleys Cheesesteaks?
Yes, nearby eyewear options include Arbor Place Eye Care, LensCrafters, and Sunglass Hut, while jewelry shopping is available at KAY Outlet, Kay Jewelers Outlet, and Jared.