Arby's

3.8
545 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
12180 Highway 92, Woodstock, GA
30188, United States

Hours

Reviews

3.8
545 reviews
5 stars
235
4 stars
133
3 stars
65
2 stars
45
1 star
67

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and wrong sauces.

Service Quality

Feedback highlighted a mix of friendly service and rude staff, with many customers experiencing long wait times and unprofessional behavior.

Food Quality

Several reviews mentioned cold food, lack of flavor, and inconsistent preparation, leading to disappointment.

Cleanliness

Customers noted cleanliness issues, including sticky floors and unsanitary conditions in food preparation.

Staffing Issues

Many reviews pointed to understaffing and inexperienced employees contributing to slow service and poor customer experiences.
  • LA
    Lochlan Andrews
    Nov 18, 2025
    2.0
    I just ordered 20 minutes ago, got home and my sandwich looked fine and it said double classic roast beef and they put cheddar on it they had the package for reference too and all of them cheddar I ordered 3 and every place I’ve gone to they get the order wrong and I was rushed at the ordering menu when there was no one else. I’m disappointed
  • AG
    Angel Green
    Sep 20, 2025
    5.0
    I’m giving five stars to all the associates. Everyone is very friendly and helpful. I would definitely recommend this location
  • MJ
    Mark Jenkins
    Aug 28, 2025
    1.0
    This was a first for a Arby's, at least for me. We stopped by for dinner and they were out of roast beef ! How does a restaurant that sells roast beef not have roast beef? We have never stopped at this location before and since you only get 1 chance to make a first impression we likely won't be stopping by in the future.
  • MM
    M
    Aug 23, 2025
    3.0
    Floor was sticky, charged me for 3 cheese cups, got 2 only wanted 1. Food was ok. Actually had meat on my sandwich this time. Someone may want to sweep up the dead bugs by the windows.
  • JH
    Jeffrey Hoffman
    Dec 21, 2022
    5.0
    Their burger was very good