Customers praised the biscuits and breakfast items, but there were complaints about inconsistent food quality, including cold burgers and incorrect orders.
Service Issues
While many reviews highlighted friendly service, there were significant complaints about rude staff and poor management, particularly regarding customer interactions.
Cleanliness
Some customers reported unsanitary conditions, including sightings of pests, which negatively impacted their dining experience.
Value for Money
Several customers felt that prices were high for the quality of food received, leading to mixed feelings about overall value.
CJ
Chadwick Jonathan
Jan 3, 2026
1.0
Why would you change the biscuit recipe? This is the busiest Dairy Queen I have ever seen. The lines go in the Road like. Chick-fli-a. Then you come up with a genius plan to change the biscuit recipe. Can’t prefect perfection. The new recipe sucks it taste like box mix. I Need to find a new biscuit joint. I am open to recommendations because this isn’t it anymore. What a shame. Been a regular for years.
DB
dean brown
Dec 18, 2025
5.0
Great
SA
Stephen A
Dec 15, 2025
4.0
The biscuit and gravy turned out to be really good. The waitress inside wasnt too long either, just a couple minutes.
AW
Amy Wilson
Nov 17, 2025
3.0
Last time we went for blizzards I got a mint oreo blizzard and it had 2 crumbs of oreo in it The rest was just ice cream Very disappointing especially considering the high prices.
AA
April Apineru
Nov 12, 2025
5.0
My son always requests the chicken tendies and BBQ sauce. It's his favorite and he likes the fries as well.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and special items like Blizzard® Treats and Chicken Strip Baskets.
Where is Dairy Queen Grill & Chill located?
It is located at 51 W May St, Winder, GA 30680-2067, United States.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 5:30 AM to 10:30 PM on weekdays and until 11:00 PM on Friday, Saturday, and Sunday.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customers.
Is the restaurant family-friendly and accessible for children?
Yes, it welcomes families and children, offering booster seats, high chairs, and a family-friendly environment.
Are there outdoor seating options available at Dairy Queen Grill & Chill?
Yes, the restaurant has both indoor and outdoor seating available for customers.
Can I order food online or via a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online through their website or use the Dairy Queen app, which also offers exclusive deals.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby dining options include Speedy Burrito, Philly Connection, Cook Out, and Sonic Drive-In, offering various cuisines like Mexican, sandwiches, American barbecue, and burgers.
Are there any nearby convenience stores or gas stations close to Dairy Queen Grill & Chill?
Yes, Circle K and 76 gas stations are nearby, providing convenience for customers who may want to fuel up or grab essentials before or after their meal.
Where can customers find automotive services near Dairy Queen Grill & Chill?
Customers can find automotive repair and tire services at Buddy's Tires, Quality Tire and Automotive, and Sky Collision nearby.