Subway

4.0
210 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local West Point Subway® Restaurant at 205 East Bank Plaza brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
205 East Bank Plaza, West Point, GA
31833, United States

Hours

Reviews

4.0
210 reviews
5 stars
108
4 stars
51
3 stars
19
2 stars
9
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Food quality varies significantly; some customers enjoyed fresh ingredients, while others complained about stale or incorrect orders.

Cleanliness

The restaurant is generally noted for being clean, although some reviews mentioned issues with cleanliness and food preparation.

Service Speed

Service speed is inconsistent; while some customers experienced quick service, others reported long wait times and slow staff.

Operational Issues

Several reviews highlighted operational problems, such as incorrect hours, lack of ingredients, and issues with online orders.
  • TT
    TommyTheSquirrel
    Nov 12, 2025
    5.0
    Khalik I believe sorry if I messed up the name. Gave great customer service and hospitality. Welcoming customers when the walk in the door, thanking them when they leave. Extremely attentive to customers and was efficient and speedy when making subs. Ultimately I haven’t gotten this service here in a while and I’m super impressed. The worker mentioned should get a raise for sure!!!
  • DD
    Destin
    Oct 25, 2025
    1.0
    Refused to make a pizza unless it was an online order? What the heck is that about?
  • JP
    Jesse Poage
    Jul 19, 2025
    5.0
    Has a customer restroom
  • YV
    Ybi Vjo
    Jun 15, 2025
    1.0
    Didn't have any ice for my drink and never has tea. When I asked about the ice they were rude and told me they didn't have any. Get home to open my food after stopping to buy another drink after paying for the one I didn't get and my whole order is wrong! No napkins nothing!! They need to fire the woman in charge for allowing this kind of service!
  • RH
    Randy Hurst
    Jun 5, 2025
    1.0
    You walk into in the door to blaring music on a busted speaker. The “workers” move slower than any human being should. I was next in line when I walked in behind someone getting 2 foot longs. I’ve been here 21 minutes. This place needs competent employees or they need to close the doors.

Frequently Asked Questions About Subway

Where is Subway in West Point located?

Subway is located at 205 East Bank Plaza in the Troup sublocality of West Point, GA 31833.

What are the operating hours of Subway at 205 East Bank Plaza?

Subway is open daily from 8:00 AM to 9:00 PM.