Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Customer Service
Many reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and unprofessional behavior.
Food Quality
Several customers complained about cold, stale, or poorly prepared food, with some expressing concerns about cleanliness and hygiene.
Service Speed
Customers frequently mentioned long wait times in the drive-thru and for food orders, indicating a need for improved efficiency.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted satisfactory food quality on occasion.
DC
David Carroll
Feb 20, 2026
1.0
Spend 30 mins in the drive thru spend 40 bucks just to get home and be missing half the food
VM
Victoria McAdams
Feb 18, 2026
1.0
Went for a late night run after church with the kids. I had to park because they were making hot fries. Well 10 minutes later I started calling to check on my food. Well I called 6 times and nobody ever answered the phone. I went in to check on my food and it was just sitting there. The lady said oh and handed me my food. I still wound up with cold food, and still wasn’t able to talk to anyone.
AM
Alicia McBean
Feb 18, 2026
2.0
This place NEVER gets orders correct . I did an online order and was missing half my order so I had to come back to get it and they still got it wrong . I ordered a baked potato all I got was fries and they gave me a chicken sandwich instead of a burger . Always disappointed in this place
KK
kori
Feb 13, 2026
1.0
I just went there at 9:55 and nobody answers the speaker box. A car was in front of me that literally sped around to the window and when I get there nothing. Radio silence. I even took a video of me sitting there after about two minutes of straight silence for over a minute. Don’t yall have greeting times and window times ? Isn’t everybody wearing a headset ? Nobody in there could answer and say we’ll be with you in a moment ? That’s a sad excuse of a manager to let people sit at the speaker box for over four minutes with no acknowledgment. I couldn’t even make it to Zaxbys in time because I made the mistake of choosing Wendy’s. Won’t happen again trust. Steak and shake ended up getting my money tonight. I understand understaffing but there were only three cars in front of me and no one behind me. That’s not a good excuse for not acknowledging someone. Beware at this location they leave you sitting at a speakerbox for minutes with no acknowledgment I guess in the hope you’ll drive away and they don’t have to work. Congrats it worked. 🎉🎉🎉🎉
TC
Travis Collier
Jan 4, 2026
1.0
Worst Wendy’s with rude manger and slow drive thru worker!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 2925 Watson Road, Warner Robins, GA?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday, 6:30 AM to 1:00 AM on Friday and Saturday, and 7:30 AM to midnight on Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location in Warner Robins, GA serves breakfast including combos, croissant and biscuit sandwiches, coffee and sides.
How can I order Wendy's food online or through a mobile app?
You can order online at order.wendys.com or through the Wendy's mobile app, available on the Apple App Store.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Does this Wendy's offer dine-in, drive-thru, delivery and takeout services?
Yes, this Wendy's location offers dine-in, drive-thru, delivery where available, and takeout services.
How can I contact this Wendy's for questions or feedback?
You can call the location directly at (478) 953-0964, use live chat or leave a message via their Contact page, or fill out the Wendy’s Customer Satisfaction Survey with your receipt details.
Where can I find Wendy's nutritional and allergen information?
Nutrition and allergen details are available on Wendy’s menu website, mobile app, and in-restaurant via a nutrition information poster. Crew members can assist you in locating it.
What nearby places can I visit after dining at Wendy's on Watson Road?
Nearby places include Top Notch Boutique LLC for shopping, Big Air Warner Robins amusement park for fun activities, and Panera Bread for coffee and bakery treats to enjoy after your meal.
Are there alternative dining options near this Wendy's location?
Yes, nearby dining options include Zaxby’s for chicken dishes, Cheddar’s Scratch Kitchen for American cuisine, SONIC Drive In for fast food, and Starbucks for coffee and snacks.
How can I find other shopping and service locations near Wendy's at 2925 Watson Road?
You can visit nearby stores and services such as Sears department store, The Vitamin Shoppe for supplements, CVS Pharmacy for medical and beauty supplies, and The UPS Store for printing and shipping needs.
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