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Wendy's

3.8
(1050 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1295 South Houston Lake Rd, Warner Robins, GA
31088, United States

Hours

Reviews

3.8
1,050 reviews
5 stars
439
4 stars
257
3 stars
178
2 stars
65
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders, leading to frustration.

Food Quality

Numerous reviews mentioned issues with food quality, such as cold or stale items, and incorrect orders.

Cleanliness

Some customers noted that the restaurant was clean, while others pointed out unsanitary practices among staff.

Order Accuracy

A recurring theme was the frequent mistakes in orders, with many customers receiving incorrect items or missing components.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and quick service.
  • SM
    Shedrick Martin
    Feb 22, 2026
    5.0
    We just loves Wendy
  • AR
    Andrew Reeves
    Feb 20, 2026
    3.0
    On yesterday morning as I was entering I noticed a worker just finished cleaning because she had cleaning supplies in her hand and she asked if she could help me, so she took my order and after taking my order I noticed that she never washed her hand or even put sanitizer on. She begin to bag up my order. At that moment I requested a refund. I haven’t received my refund yet on my debit card. I don’t know why some folks think that they should not have to wash their hands after handling cleaning supplies or after sweeping. That food goes in my stomach.
  • JR
    Jeremy Rambo
    Feb 5, 2026
    3.0
    Biggie bags should have another name. Ain't nothing biggie about them. Still hungry after you eat it. Feels like wasting money
  • SW
    Sue Wooten
    Jan 16, 2026
    2.0
    Nice friendly when I walked in, food was served. The hamburger (smash burger) was dry like it had been sitting for a while. I took it back to the counter, I was prepared another one, which was the same, dry. The chicken nuggets were terrible, the fries were decent, not really hot. The worst 7 dollars that I spent in a long time. Never again. Your first impression is a lasting one. Fail.
  • DD
    Duke
    Jan 3, 2026
    1.0
    Visiting Wendy’s on January 3rd at 12:55am est drive thru attendant displayed a very hesitant nasty attitude when asked for something and proceeds to give me not what I asked for as if I didn’t just pay my money for what I’m asking only god knows the day I’ve had and I’m just trying to eat I didn’t deserve that energy at all thanks to the manager I’m assuming with the dreads for correcting everything and the food was fresh

Frequently Asked Questions About Wendy's

Is Houston Lake Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's on weekdays?

Wendy's drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday, and until 2:00 AM on Friday.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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