Wendy's

3.8
1044 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1295 South Houston Lake Rd, Warner Robins, GA
31088, United States

Hours

Reviews

3.8
1,044 reviews
5 stars
438
4 stars
258
3 stars
175
2 stars
64
1 star
109

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned that food was often cold, stale, or not fresh.

Customer Service

Mixed feedback on service; some praised friendly staff while others noted rudeness and poor attitudes.

Speed of Service

Some customers experienced long wait times, while others praised quick service during busy hours.

Management Response

Positive mentions of management addressing issues promptly, but also complaints about unprofessional behavior.
  • LA
    Lois Altman-Heyn
    Nov 4, 2025
    1.0
    Order a burger with no cheese. No cheese means NO cheese. This is not an isolated incident.
  • CP
    Cagney Parker
    Oct 21, 2025
    5.0
    One of the best ones in town
  • PP
    parzivalls
    Oct 17, 2025
    3.0
    Ordered a 4 for 4 with mayo ketchup lettuce and tomato onion and pickle and they got the sandwich wrong and then tried to tell me that it said only I know it didn't ive talked to employees at other wendys and have placed the same order and it says under the sandwich mayo tomato lettuce which all of them have told me indicates to add that to the sandwich the person I talked to here wasnt rude just they consistently forget things in my order and or get it wrong completely
  • JT
    Joshua Turner
    Oct 5, 2025
    1.0
    Thanks for a chicken salad with no chicken…didn’t realize until too late. Honestly this is just sad. Fast food is too expensive these days for mistakes like this. I really don’t recommend this location at all.
  • GT
    GaRedClay Trucker
    Sep 27, 2025
    2.0
    I got here at 1021 to get lunch. Lunch don’t start until 1030 so why do yall already have old meat on lunch sandwiches, my bread was hard and my fries was also old. Like they started cooking lunch at 945 so they could be ahead. I get it but yall ain’t have no customers so there is no reason why I should be getting old food. Should have went to chick fil la. If you look at the meat in my picture you can see the meat breaking lose because they was in a hurry to cook it and it’s old on top of that. I know because I use to work at Wendy’s.

Frequently Asked Questions About Wendy's

Is Houston Lake Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.