Wendy's

3.8
1047 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1295 South Houston Lake Rd, Warner Robins, GA
31088, United States

Hours

Reviews

3.8
1,047 reviews
5 stars
438
4 stars
258
3 stars
176
2 stars
64
1 star
111

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Many reviews mentioned that food was often served cold or stale, with complaints about old fries and improperly cooked items.

Customer Service

Service quality varied significantly, with some customers praising friendly staff while others reported rude behavior and poor service.

Management Issues

Several reviews highlighted problems with management, including unprofessional behavior and lack of accountability for mistakes.
  • DD
    Duke
    Jan 3, 2026
    1.0
    Visiting Wendy’s on January 3rd at 12:55am est drive thru attendant displayed a very hesitant nasty attitude when asked for something and proceeds to give me not what I asked for as if I didn’t just pay my money for what I’m asking only god knows the day I’ve had and I’m just trying to eat I didn’t deserve that energy at all thanks to the manager I’m assuming with the dreads for correcting everything and the food was fresh
  • CH
    Crystal Hamilton
    Nov 30, 2025
    1.0
    How dare you serve food that was sitting for 2 hrs to a customer. Whoever was in charge should be ashamed. Do not serve food to a customer that you would not eat. I am never giving them my business again and will let my family know to not go there either
  • LA
    Lois Altman-Heyn
    Nov 4, 2025
    1.0
    Order a burger with no cheese. No cheese means NO cheese. This is not an isolated incident.
  • CP
    Cagney Parker
    Oct 21, 2025
    5.0
    One of the best ones in town
  • PP
    parzivalls
    Oct 17, 2025
    3.0
    Ordered a 4 for 4 with mayo ketchup lettuce and tomato onion and pickle and they got the sandwich wrong and then tried to tell me that it said only I know it didn't ive talked to employees at other wendys and have placed the same order and it says under the sandwich mayo tomato lettuce which all of them have told me indicates to add that to the sandwich the person I talked to here wasnt rude just they consistently forget things in my order and or get it wrong completely

Frequently Asked Questions About Wendy's

Is Houston Lake Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's on weekdays?

Wendy's drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday, and until 2:00 AM on Friday.