Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with food quality, including soggy burgers, cold items, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Staff Attitude
Multiple reviews mentioned staff having a negative attitude, with instances of rudeness and lack of professionalism.
BB
B
4 days ago
2.0
I had to wait over 20 minutes for them to get me an apple pie. I ordered on the app and it still took them forever. There was a lot of chit chat going on between the employees and no one was multitasking. For example the fry girl only did fries and when she wasn't pulling them out of the grease, she was standing there just taking to other employees who were also just standing around.
EC
Elvia Cummings
Feb 7, 2026
1.0
I stopped here for food and not garbage the burger was the worst thing that has ever touched the tip of my tastebuds the middle of the top bun and running through the center of the burger was water the meat lettuce tomatoes and bun were all soggy because of it.I could taste the tap water running down my throat the fries were not seasoned at all and the sprite tasted like rotten bacon other than that it still wasn't good
AK
Ariel King
Feb 5, 2026
1.0
I just went there today to get my friend some food after she got off work. I was ordering and the lady would not listen to me and kept getting thing wrong on my order. At the end I asked her if she added mac sauce and she told me to "look at you screen ma'am its right there". I asked her why she had an attitude and she stated "I don't have an attitude look at your screen" so I said hold on and went to the window. At the window they had a boy there to try and cover the girl standing right there who had given me attitude for her lack of common sense and listening skills. I asked for the manger and told him he happened. He then did nothing but apologize for her and checked me out. This experience has been very nerve racking and really shows how these worker on watson can act anyway they want and be protected.
SW
Shameka Williams
Feb 3, 2026
1.0
Been at drive thru for 30 minutes now line has not moved once
LH
Lourdes Harris
Feb 3, 2026
1.0
Very very very disappointed this is how they gone fill yall small fries yall 😑 At this point yall better off going to a different McDonald’s