McDonald's

3.2
1336 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
123 Russell Pky, Warner Robins, GA
31088, United States

Hours

Reviews

3.2
1,336 reviews
5 stars
410
4 stars
256
3 stars
196
2 stars
125
1 star
349

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared meals and missing items.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several customers noted unsanitary conditions, particularly in drink dispensers and the dining area.

App Experience

Customers found the app easy to use, but issues arose when orders were not fulfilled correctly at the restaurant.
  • CS
    Candace Sumner
    5 days ago
    1.0
    Rude employees very rude. Go to any other location!
  • TM
    Timothy Myszak
    Nov 6, 2025
    1.0
    I've been to this McDonald's on a few occasions inside, and outside. Twice that I've gone at night the service has been slow, when no one is there because they are to busy cleaning, and my food was completely wrong. None of my customizations were made. The food was awful and the sprite tasted disgusting. The irony is the picture of mold in there drink machine, but they are to busy cleaning. I've also had to go back to have things fixed on several separate occasions during the day shifts.
  • LL
    Lesa L
    Nov 6, 2025
    1.0
    Waited way too long for bad food that was purposely made incorrectly before they closed. Waste of time and money.
  • JE
    Juan’s Elias
    Nov 2, 2025
    1.0
    I had to wait 25 minutes for my order. The service was bad; I wouldn't recommend going there.
  • LB
    Levi Bird
    Oct 17, 2025
    1.0
    parked 8 cars... every single one waited 15 minutes or more for their orders. no other cars after them.. that means the first car waited for longer than 15 minutes for a single bag of food... this place is insane. by the time i got my food, everything was cold, and the order was wrong. skip this one.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 123 Russell Pkwy?

McDonald's is open from 5:30 AM to 11:00 PM every day of the week.

Until what time is the drive-through service available at this McDonald's location?

The drive-through is open from 5:30 AM to 11:00 PM on Sunday through Thursday, and until midnight on Friday and Saturday.