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McDonald's

3.2
(1357 reviews)

Business Details

123 Russell Pky, Warner Robins, GA
31088, United States
(478) 923-4655
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
123 Russell Pky, Warner Robins, GA
31088, United States

Hours

Reviews

3.2
1,357 reviews
5 stars
414
4 stars
259
3 stars
196
2 stars
126
1 star
362

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, with many expressing frustration over being asked to park and wait for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.

Customer Service

Feedback indicated a pattern of rude and unprofessional behavior from staff, with many customers feeling ignored or disrespected.

Food Quality

While some customers noted fresh fries, many others complained about cold, poorly prepared, or incorrect food items.
  • TW
    Theresa White
    Feb 18, 2026
    1.0
    They neve4 get the order right. I had to park from the drive thru and wait 32 minutes for my food. I finally went inside to get it. No apology ir reason given.
  • S3
    Salty Player 3
    Jan 17, 2026
    1.0
    Takes forever to get my food. Always pulling me up to a parking spot. Been here for 30 minutes and all I ordered was 6 nuggets, a mcchicken, and a medium fry.
  • LG
    Lee Gunderson
    Jan 8, 2026
    1.0
    Arrived at lunchtime drive thru...was asked to park waited 15 min went in got home with microwaved quarter pounders. You can tell and the sandwich was so small if that was a quarter pound burger I will kiss your ....I'm over shrinkflation keep it
  • ST
    Shea Tamaski
    Jan 7, 2026
    1.0
    "serving breakfast until 10:30" but they will cancel your order at 10:25. ridiculous. change your hours or honor them.
  • EM
    Elvina Matthews
    Dec 31, 2025
    3.0
    I come there everyday and order two mc chicken no lettuce large fry and a large sprite but today was the day my blood pressure blew through the roof it was like someone poured the whole container of salt on the fries a total waste of $3.49 for my fries

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 123 Russell Pkwy?

McDonald's is open from 5:30 AM to 11:00 PM every day of the week.

Until what time is the drive-through service available at this McDonald's location?

The drive-through is open from 5:30 AM to 11:00 PM on Sunday through Thursday, and until midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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