McDonald's

3.2
1351 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
123 Russell Pky, Warner Robins, GA
31088, United States

Hours

Reviews

3.2
1,351 reviews
5 stars
414
4 stars
257
3 stars
196
2 stars
126
1 star
358

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported long wait times, often exceeding 20 minutes, for their orders.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or mistreated.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in drink dispensers and the dining area.

Food Quality

While some customers enjoyed certain items, many reported cold or poorly prepared food, leading to dissatisfaction.
  • LG
    Lee Gunderson
    4 days ago
    1.0
    Arrived at lunchtime drive thru...was asked to park waited 15 min went in got home with microwaved quarter pounders. You can tell and the sandwich was so small if that was a quarter pound burger I will kiss your ....I'm over shrinkflation keep it
  • EM
    Elvina Matthews
    Dec 31, 2025
    3.0
    I come there everyday and order two mc chicken no lettuce large fry and a large sprite but today was the day my blood pressure blew through the roof it was like someone poured the whole container of salt on the fries a total waste of $3.49 for my fries
  • OO
    One OG
    Dec 29, 2025
    1.0
    I got a large cappuccinonot only was i missing 1/3 of my drink but they never ever add sugar. Even if I pay for extra liquid sugar and cream it's still just black coffee.
  • DC
    Dillon Cox
    Dec 27, 2025
    1.0
    McDonald's Sorry but What The Hell!! 56mins for a family bundle!!! Like really I could of done went somewhere else and ordered 4 time before this store even gets one fry out!!
  • JB
    J B
    Dec 24, 2025
    1.0
    Served raw fries in the drive thru. Brought it to the workers attention was told they are closed and out of fries. Asked for a refund for the fries was told by the worker that they can’t open the register!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 123 Russell Pkwy?

McDonald's is open from 5:30 AM to 11:00 PM every day of the week.

Until what time is the drive-through service available at this McDonald's location?

The drive-through is open from 5:30 AM to 11:00 PM on Sunday through Thursday, and until midnight on Friday and Saturday.