Chipotle Mexican Grill

3.1
1402 reviews
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About

Mexican Restaurant
Chipotle Warner Robins is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
133 Margie Dr, Warner Robins, GA
31093, United States

Hours

Reviews

3.1
1,402 reviews
5 stars
500
4 stars
194
3 stars
139
2 stars
116
1 star
453

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Food Availability

Customers frequently reported that the restaurant was out of key ingredients, leading to frustration and dissatisfaction.

Cleanliness

The location was often described as dirty, with unkempt conditions and hygiene concerns noted by multiple reviewers.

Management Issues

Many reviews pointed to a lack of effective management, resulting in disorganization and a chaotic atmosphere.

Inconsistent Quality

Food quality and portion sizes were inconsistent, with complaints about small portions and poorly prepared items.
  • DM
    David Mann
    3 days ago
    5.0
    Tonight was my first time ever at a Chipotle and I can't wait to come back! The food, service, and ambiance was terrific! The manager at the WRs store went above and beyond to make sure we were satisfied with our meal! OUTSTANDING!!!
  • TW
    Teila West-Gregoire
    Jan 3, 2026
    3.0
    Ordered a bowl online and didn’t receive 2 things in my bowl. This is the first chipotle I’ve been to that has ever messed up my order. I understand things happen but obviously I paid more and didn’t receive everything I paid for. I just wouldn’t order online again. I’m better off going in person.
  • SD
    Shaundria Daniels
    Dec 31, 2025
    1.0
    Literally, just walked in and walked back out. "Hi guys, before you order we're currently out of black beans, corn, carne something, some kind of sauce, blah, blah, blah. 🙄Yes, I do respect she informed and made me aware of what food items were not available but dang, you guys just opened up. Who forgot to order what, who's not keeping up with inventory, are you guys short-staffed? What's the problem?🤔 I just politely turned around and walked out. So disappointed 😞 Do Better!
  • RE
    Robert Edmond
    Dec 21, 2025
    1.0
    Chipotle in warner robins has to be the absolute worst Chipotle ever! I said I'll never go back. 8 months or so has past now my daughter wants to go. I knew better but decided to let her choose. Needless to say, nothing has changed. Customer service is trash, they don't ever have anything and have the nerve to try and stretch the meat to last all day because they don't want to cook. Now it dry and chewy. Don't even use the typical spoon to scoop out the meat anymore. They were using tongues, pinching up a few peices of meat and trying to call that serving size. This place need to close down and don't hire the people in it nowhere else. I won't ever make the mistake of coming back.
  • SC
    Sandip Chaudhari
    Dec 14, 2025
    1.0
    This Chipotle in Warner Robins, Georgia, is a complete disaster. Every time I go, the staff is too busy gossiping instead of working. Most of them sit in the back, while only a couple actually do anything. There’s no cleaning, no organization, and zero management. At 7 PM well before closing at 11 there are no veggies, no sour cream. How is everything gone already? They have it, but they don’t even bother bringing it out. It’s obvious there is no management. No one is cleaning. No one cares. No wonder no customers show up. The staff is too busy gossiping, being friends, playing music, and dancing. They don’t care if anyone comes in they just want their paycheck. No one is paying attention. Even if the manager shows up, they could clear out the whole mess in a minute it’s that bad. If the manager is part of this, then the management team better step in now because at this rate, this location will shut down fast. No one wants to come to a place like this!

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Warner Robins serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 133 Margie Dr in Warner Robins?

Chipotle is open daily from 10:45 AM to 11:00 PM.