Chipotle Mexican Grill

3.1
1379 reviews
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About

Mexican Restaurant
Chipotle Warner Robins is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
133 Margie Dr, Warner Robins, GA
31093, United States

Hours

Reviews

3.1
1,379 reviews
5 stars
491
4 stars
194
3 stars
138
2 stars
114
1 star
442

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and confusion over online vs. in-person orders.

Food Quality

Many reviews mentioned subpar food quality, including lack of flavor, small portions, and items being out of stock.

Cleanliness

The restaurant was often described as dirty, with unclean tables and food areas, leading to concerns about hygiene.

Management Problems

Several customers noted issues with management, including poor organization, lack of staff training, and inadequate handling of customer complaints.

Customer Experience

Overall, many customers expressed frustration with their experiences, leading to a general sentiment of dissatisfaction with this location.
  • JP
    James Parker
    6 days ago
    2.0
    Been to the store many times and have always been satisfied, unfortunately our last visit did not go well. Food portions were minimal at best (plenty of rice) photo not so much got like five pieces of carne asada, sprinkle of cheese, staff was super unfriendly
  • DG
    Dhruval Gajjar
    Nov 17, 2025
    1.0
    ordered two meals from this location both were quesadillas with fajita veggies, corn, and salsa on the side. When I entered, one of the employees was mopping the floor, but there was no caution sign. I accidentally stepped on the wet area and immediately apologized. Instead of responding politely, she said, “Seriously? Are you sorry for real?” and continued to look at me as if I had done something wrong. When I went to the counter, the employee preparing the to-go orders told me they were out of fajita veggies and corn. I am a vegetarian, so I cannot choose other options. Thankfully, a manager came over and was able to get corn and prepare fresh fajita veggies for me. This made it clear that the other employee had lied to my face. If certain items are genuinely out of stock, they should be removed from the ordering system instead of misleading customers. They always have same answer we are out of stock. Then close the location simple I order regularly from this store, but this time the experience was truly disappointing. SHUT DOWN THE LOCATION SIMPLY IF YOU DON’T WANNA PROVIDE THE PROPER SERVICE.
  • RG
    riley Grandmason
    Nov 16, 2025
    1.0
    This chipotle location is terrible, they’re always out of everything and rude. Don’t waste your money here !
  • NS
    Noelle Sporer
    Oct 26, 2025
    1.0
    lol this is just a terrible chipotle. They ran out of pico and lettuce for the walk in customers… but used pico and lettuce for online orders? Strange. Also… no recipes followed here. I’m tasting spice and salt only in my normal very flavorful order… I was expecting some consistency with this being a chain but this was a pretty horrid example.
  • FT
    fernandotiktok tik
    Oct 22, 2025
    5.0
    This location must be under new management, or they are training their employees towards customer satisfaction. It was incredibly busy however the people that served us were understanding and had amazing attitudes, I was having a bad day and the attitude of the young man who served us was unlike anything I've seen at this location, plus the carne asada was fantastic, I can tell the guy on grill it's experienced. And the team was ready, thank you guys 🙂‍↕️

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Warner Robins serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 133 Margie Dr in Warner Robins?

Chipotle is open daily from 10:45 AM to 11:00 PM.