As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers frequently reported slow service, with long wait times at the drive-thru and order windows.
Food Quality
Mixed reviews on food quality; while some enjoyed the fries and certain items, many complained about cold, overcooked, or poorly prepared food.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness Issues
Several customers noted cleanliness concerns, including sightings of bugs and unsanitary conditions.
Automated Ordering
Many customers expressed dissatisfaction with the automated ordering system, preferring to interact with staff directly.
KH
Karen Holzworth
1 day ago
1.0
We went through the drive through and they had ai speaking, they can’t even get normal people to talk into the mic!? It’s not hard to talk into a mic.
JT
Jeff T
Nov 13, 2025
2.0
hadn't been to Checkers in 405 years but have the urge for their fries I ordered the large which was the third out of four sizes coming in at just over $4 after tax what I got was the equivalent to a size halfway between a McDonald's small and a McDonald's regular and it wasn't even filled up
AB
Anthony Bowdry
Nov 12, 2025
5.0
Great food very hot of the grill
MD
Moss Dahboss
Nov 2, 2025
1.0
Disgusting. I came and spent almost $20 for the big buford combo and a milkshake and the whole burger was cold and soggy, the milkshake was completely watered down and mind you i live 4 minutes away from the establishment
QC
Queen Cait
Oct 26, 2025
1.0
So Slow!!!! takes forever when your a doordasher, I sit at the window for at least 20 minutes before someone can assist me.