Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with food being cold, improperly prepared, or lacking key ingredients.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted.
Cleanliness
Several customers mentioned unsanitary conditions and a need for better maintenance of the location.
Mixed Experiences
While some customers enjoyed their meals and found the staff friendly, many others had negative experiences that overshadowed the positives.
CC
chris cassady
4 days ago
1.0
It's sad when you can't even put cheese on a 4 in diameter target. Maybe you should just stop working.
CS
C S
Jan 5, 2026
1.0
Ordered 4 of the roast beef classic. The meat was cut so thick and the edges were hard. It tasted like someone poured salt all over it. They were awful!
Women at the window handed me my bag and continued to talk to her coworkers. No have a good day or that’s all of your order.
TO
Tara Odom
Dec 21, 2025
5.0
I pulled in at 8:55 to get a meal. The doors are locked. The sign says the lobby is open until 10:00. Either change your sign, or stay open until you are supposed to. I don't want to eat drive through in my car.
RW
Roger Whitehead
Nov 15, 2025
1.0
No sauerkraut, miniscule amounts of corned beef and Swiss cheese on my Rueben. Plenty of marbled rye bread, though. Overall, just a really pathetic sandwich. It's a shame. They used to be quite good.
AT
Adom The Blessed Thane
Nov 7, 2025
1.0
Lazy employees. Food more than likely expired. Steak nuggets were said to be frozen.