McDonald's

3.1
2432 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
116 Carrollton Villa Rica Hwy, Villa Rica, GA
30180, United States

Hours

Reviews

3.1
2,384 reviews
5 stars
663
4 stars
460
3 stars
413
2 stars
247
1 star
601

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.

Wait Times

Numerous customers expressed frustration with long wait times at both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items, while others noted fresh and well-prepared meals.

Customer Service

While some employees were praised for their friendliness and helpfulness, many reviews pointed out a general lack of customer service skills among staff.
  • DS
    Dybo Supreme
    5 days ago
    1.0
    Don't go after 11pm. They make each car wait about 15 min before they take your order. Just so your car won't be at the drive thru window. Smfh
  • MW
    Michael Winkler
    Jan 4, 2026
    1.0
    Gave me a mcdlurry that was not spun and then they said they had no spoons. How do you eat ice cream from a cup without a spoon?????? Have a manager contact me asap. I'll also be contracting corporate.
  • LJ
    lexie jenkins
    Jan 3, 2026
    2.0
    Ordered from ubereats and multiple times they purposely didnt give me a straw, my sauces for my nuggets, nor napkins. Im tired of locations thinking they can get away with this.
  • OS
    Otis Sampson
    Jan 2, 2026
    1.0
    I am currently just sitting here. No one is answering the intercom and they are open 24 hours. I seen someone inside but I guess they are hiding. They should close this place down if ppl don’t want to work.
  • JW
    Jameel Wilson
    Jan 2, 2026
    1.0
    Went in at 130am and got a 3 piece chicken strip meal with hot mustard sauce and get to work and go in my bag and there is no sauce. Workers probably distracted because they was outside before I pulled in. Straight trash now I got some dry chicken strips no sauce

Frequently Asked Questions About McDonald's

What are the regular hours of operation at McDonald's in Villa Rica, GA?

McDonald's in Villa Rica, GA is open 24 hours a day, 7 days a week.

Does McDonald's at 116 Carrollton Villa Rica Hwy offer delivery services?

Yes, McDonald's offers delivery service 24/7, and orders can be placed through their online delivery link.