Dunkin'

4.0
939 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Villa Rica, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
135 Commerce Dr, Villa Rica, GA
30180, United States

Hours

Reviews

4.0
939 reviews
5 stars
502
4 stars
195
3 stars
87
2 stars
46
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Product Quality

Many reviews mentioned cold or poorly made drinks and stale donuts, indicating inconsistency in product quality.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees for their kindness and efficiency, highlighting a few positive experiences.

Cleanliness and Atmosphere

While some customers noted cleanliness and a pleasant atmosphere, others reported poor service and a lack of attention from staff.
  • SR
    Slick Rick
    2 days ago
    1.0
    So don’t help animals in need says Dunkin Donuts.
  • CE
    Cayte Ellison
    Dec 2, 2025
    1.0
    Been there 2 or 3 times. Ordered a hot decaf coffee. Everytime its ice cold. They can't heat it up, no microwaves. Also, they will fill every order of all the fancy drinks. Can't get just a hot cup of coffee.
  • AC
    Alaya Clare
    Nov 9, 2025
    1.0
    Terrible the little money I had left I used on a refresher and hot latte and after waiting FOREVER and having to repeat my order 5 times because they weren’t listening, I ordered a white chocolate latte hot with whip cream and extra sweetener, they gave me a hot original coffee with a mocha swirl no whipped cream no extra sweetener. No write anything. It wasn’t even sweet. Or white. Completely wrong. How is it so hard when I repeated it 5 times at the speaker and again at the window when they asked what I had… busy or not I’ve worked in busy times, it’s not that hard to make what you hear, you never know someone’s financial situation to be playing with people’s money. And when I called they just hung up on me. Shame on yall bc I am never a problem customer, but this is crazy as hell after repeating something multiple times.
  • AW
    Anthony Watson
    Oct 30, 2025
    5.0
    Great
  • OM
    Olivia Moore
    Oct 24, 2025
    1.0
    This morning, I got to dunkin and the drive thru line was very long so I went inside. I ordered just a black coffee and 3 donuts. I wish i was kidding when i say that i waited 30 MINUTES to get my food (making me late to work). I never complain or ever yell at staff but I had to yell “excuse me, i don’t mean to be rude but can i please get my order, i’ve waited 30 mins” I was still ignored. I completely understand morning rush but at least 5-10 people came in after me and got their order, as well as the drive thru. I would never normally write a review or complain but this was absolutely ridiculous .

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Villa Rica, GA?

Dunkin' is open from 4:30 AM to 9:30 PM Monday through Friday, and from 5:00 AM to 9:30 PM on weekends.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' in Villa Rica, GA offers both delivery and curbside pickup services.