Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Villa Rica, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
936 reviews
5 stars
501
4 stars
195
3 stars
87
2 stars
46
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, with some waiting over 30 minutes for their orders, even during non-peak hours.
Customer Service
There were numerous complaints about rude and unprofessional staff, with some customers feeling disrespected or ignored.
Product Quality
Many customers expressed dissatisfaction with the quality of food and drinks, citing issues like stale donuts, incorrect orders, and poorly made beverages.
Cleanliness
While some reviews praised the cleanliness of the store, others noted a lack of sanitation standards among staff.
Staff Attitude
Several reviews highlighted negative attitudes from staff, with instances of employees being dismissive or unhelpful.
- ACAlaya ClareNov 9, 20251.0Terrible the little money I had left I used on a refresher and hot latte and after waiting FOREVER and having to repeat my order 5 times because they weren’t listening, I ordered a white chocolate latte hot with whip cream and extra sweetener, they gave me a hot original coffee with a mocha swirl no whipped cream no extra sweetener. No write anything. It wasn’t even sweet. Or white. Completely wrong. How is it so hard when I repeated it 5 times at the speaker and again at the window when they asked what I had… busy or not I’ve worked in busy times, it’s not that hard to make what you hear, you never know someone’s financial situation to be playing with people’s money. And when I called they just hung up on me. Shame on yall bc I am never a problem customer, but this is crazy as hell after repeating something multiple times.
- AWAnthony WatsonOct 30, 20255.0Great
- OMOlivia MooreOct 24, 20251.0This morning, I got to dunkin and the drive thru line was very long so I went inside. I ordered just a black coffee and 3 donuts. I wish i was kidding when i say that i waited 30 MINUTES to get my food (making me late to work). I never complain or ever yell at staff but I had to yell “excuse me, i don’t mean to be rude but can i please get my order, i’ve waited 30 mins” I was still ignored. I completely understand morning rush but at least 5-10 people came in after me and got their order, as well as the drive thru. I would never normally write a review or complain but this was absolutely ridiculous .
- CWCalvin WatersOct 9, 20253.0Very slow even with 4 employees working to the point I didn’t order. More concerned with the drive thru. Not impressed.
- NDNick DusablonSep 29, 20251.06 workers and barley any customers yet it still somehow took 30 minutes to get 2 doughnuts?
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Villa Rica, GA?
Dunkin' is open from 4:30 AM to 9:30 PM Monday through Friday, and from 5:00 AM to 9:30 PM on weekends.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' in Villa Rica, GA offers both delivery and curbside pickup services.
What special seasonal drinks are available at Dunkin' during the holiday season?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead through the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of meals are served at Dunkin' Villa Rica?
Dunkin' serves breakfast, lunch, and brunch meals.
Does Dunkin' have a drive-thru and free Wi-Fi?
Yes, Dunkin' offers a drive-thru service and provides free Wi-Fi for customers.
What nearby places can customers visit along with Dunkin' at 135 Commerce Dr?
Nearby places include Baskin Robbins for ice cream and desserts, Super 8 by Wyndham Villa Rica hotel for lodging, and the Publix Super Market at The Village at Mirror Lake for grocery needs.
Are there other coffee or donut shops close to Dunkin' in Villa Rica?
Yes, there is another Dunkin' nearby along with several fast food options like McDonald's and Chick-fil-A close to the location.
How can nearby gas stations help customers visiting Dunkin'?
Gas stations like RaceTrac, Chevron, and Shell near Dunkin' provide convenient refueling options before or after your visit to Dunkin'.
What kinds of food and beverages can I find at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with over 50 varieties of donuts and many premium beverages available.