Sonic Drive-In

3.5
1041 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Vidalia, GA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1803 E. Lyons Highway for the ultimate SONIC experience!

Location

Sonic Drive-In
1803 E. Lyons Highway, Vidalia, GA
30474, United States

Hours

Reviews

3.5
1,041 reviews
5 stars
385
4 stars
234
3 stars
150
2 stars
70
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, with many expressing frustration over the slow service.

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with complaints about poor communication and lack of assistance.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly prepared food, leading to dissatisfaction.

Food Quality

While some customers enjoyed specific items like ice cream, many criticized the overall food quality, citing cold, overcooked, or poorly assembled meals.

Staffing Issues

Several reviews pointed out that the location is often understaffed, contributing to the slow service and negative customer experiences.
  • JA
    Jacqueline Allen
    Dec 15, 2025
    1.0
    Made a mobile order on the app, let them know we parked, they said it would be out in a minute. Mind you we are the only car sitting here and maybe 2 to 3 have gone through the drive through in the last 20 min. Order was placed at 1852, we let them know about a minute after ordering, finally got our food at 1918.
  • HB
    Hanna Banana
    Nov 19, 2025
    1.0
    Everytime I come here the customer service is terrible, even after a 30 minute wait in line! The burgers aren’t even done ! This time I tried to slide my card but payed with cash instead . & was promised a refund that I found out almost a week later the girl at the window never even sent back 🙄! Why I don’t know or understand but I can tell you that I didn’t even eat it. I ordered a burrito & I opened it before eating & it was OBVIOUS that she fixed my food a certain way! I asked for extra jalapeños & this girl put about 4 of them in one spot at the top of my burrito so that I could bite into them ! & literally no cheese . That is enough for me to never trust it again . Even the general manager isn’t approachable!
  • TD
    Thomas Dodd
    Nov 19, 2025
    3.0
    Just ok
  • HG
    Heather Garner
    Sep 24, 2025
    1.0
    Workers were very rude, you can only use the drive thru, made my drink wrong and told me I would have to get back in line and pay for a new drink, my burger was burnt, along with black burned cheese. It’s just awful,
  • AL
    Allison Logan
    Sep 23, 2025
    1.0
    They take FOREVER and are very rude.