Location.com logo
Brand Certified

Arby's

4.3
(1002 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3195 E First St, Vidalia, GA
30474, United States

Hours

Reviews

4.3
1,002 reviews
5 stars
557
4 stars
264
3 stars
109
2 stars
28
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or incorrect items.

Staff Attitude

Feedback on staff was mixed; some praised friendly service while others noted rudeness and lack of professionalism.

Cleanliness

Several reviews mentioned cleanliness issues in the restaurant and bathrooms.
  • RH
    Ron Hackle
    Feb 20, 2026
    1.0
    Ordered online,still waited 20 minutes for order to be ready. Stiod at the counter for 10 minutes before anyone even acknowledged my presence. Won't be back!
  • SW
    STEPHANIE WAMBLES
    Jan 26, 2026
    1.0
    Staff and front counter not attentive to guests. Long wait time to order and long wait times to receive food. Twice I've been in a row, during slow times!! Older guests in there also mentioned being ignored! Staff cutting up loudly behind the sandwich area.
  • MH
    Mindy Harris
    Jan 14, 2026
    5.0
    Wonderful customer service and i always have fresh food! The ladies on this team are awesome!
  • AD
    Alexander Decos
    Dec 12, 2025
    5.0
    Amazing staff. Phenomenal service. Great food. Very friendly. Under awesome Leadership the G.M here Dana is amazing !!!
  • SS
    Sharon Shailer
    Nov 25, 2025
    4.0
    Food was fresh a d delicious. But, seems this Arbys always forgets something! This time it was one sandwich out of only four ordered! Take your time to check the order before you leave.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others