McDonald's

3.1
1908 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1177 N Saint Augustine Rd, Valdosta, GA
31601, United States

Hours

Reviews

3.1
1,908 reviews
5 stars
539
4 stars
343
3 stars
324
2 stars
175
1 star
527

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and long wait times, particularly in the drive-thru.

Food Quality

Many reviews mentioned issues with food preparation, including cold or poorly cooked items, incorrect orders, and overall dissatisfaction with the food.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Staff Attitude

A significant number of reviews highlighted unprofessional and rude behavior from staff, impacting customer satisfaction.
  • MD
    Michelle Dupell
    1 day ago
    2.0
    The employees were very friendly, but the manager Needs to step up and not let people go home until things are done. I watched 2 employees leaving and the trash outside is over flowing, the womens bathroom was absolutely filthy! The floors were filled with debris, 1 toliet plugged up, the other had business all over it, mirror is dirty, sink, trash over flowing in there also. And the A/C was on so cold like 50° inside. I HAD TO EAT IN MY CAR. So sorry but I will not return to this location.
  • AR
    Ann Rossi
    Jan 4, 2026
    1.0
    Extremely expensive for it being McDonald's. 2.50 for a plain hamburger is ridiculous
  • PC
    Pulse Chain
    Dec 31, 2025
    1.0
    Breakfast here sucks, slow as molasses and terrible service. Stood at the counter for 10 minutes before using the kiosk so I didnt miss breakfast. Go to another store.
  • MV
    Mai Vang
    Dec 28, 2025
    1.0
    WORSE McDonald's I've ever been to. SLOW service and customer service sucks. Bathrooms were dirty. We spent more time there placing our order and waiting for our food than to actually it sit down and eat it. My husband ordered a double quarter pounder meal and the burger was still red and raw and couldn't even eat it. I ordered a quarter pounder meal and my burger was raw as well. My kid ordered a shake with his meal and didnt get one because "We don't have it." Luckily we were able to replace it with a slushie. Don't bother wasting your time and money at this location. Take your business elsewhere. Too bad there isn't anything lower than 1 star rating.
  • SC
    Sandra Cody
    Dec 27, 2025
    3.0
    No drink station to self-serve and the people behind the counter are not paying any attention to the customers.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's location is open 24 hours a day, seven days a week, including all delivery and drive-through services.

Does this McDonald's offer delivery and what types of delivery services are available?

Yes, delivery services are available all day, including same-day delivery and no-contact delivery options.