Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,889 reviews
5 stars
538
4 stars
338
3 stars
322
2 stars
175
1 star
516
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including rude staff, long wait times, and unresponsive employees.
Food Quality
Several reviews mentioned issues with food quality, including cold or poorly prepared items, incorrect orders, and unsanitary conditions.
Cleanliness
Customers frequently noted that the restaurant, including bathrooms, was dirty and poorly maintained.
Staff Attitude
Many reviews highlighted unprofessional and rude behavior from staff, contributing to a negative customer experience.
Inconsistent Experience
While some customers had positive experiences with quick service and good food, these were overshadowed by the majority of negative feedback.
- SOSydney OlsenNov 15, 20251.0drive thru is garbage. Takes about 45 mins to get order
- AAAndrewOct 25, 20251.0THE DRIVE-THRU IS CURRENTLY CLOSED!! DO NOT COME! EVEN THOUGH IT SAYS OPEN 24 HOURS, I'VE BEEN WAITING IN THE DRIVE THRU FOR OVER 30 MINUTES AND CURRENTLY NO ONE HAS COME ON THE SPEAKER TO ASK ME WHAT I'D LIKE TO EAT! DO NOT COME! THEY ARE CLOSED!
- CCChristopher Cosme-TorresOct 24, 20251.0Worst mobile order experience ever, it’s like they don’t even know what they are doing or they don’t even know they exist and they take forever for the most simplest orders.
- JRJasmine RiceOct 17, 20251.0I had a bad experience at this location. The young pregnant woman working in the drive-thru was very rude when I tried to ask about my order. Another employee — a woman with short twists in her hair and a noticeable accent — also spoke to me disrespectfully and told me to drive back around after I had already waited about 10 minutes to pick up my online order. The overall attitude from both employees was unprofessional and made the visit frustrating and unpleasant. This was on 10/17/25 @ 10:50 a.m.
- FPFarruko PopOct 16, 20251.0This morning, i went to drive thru and the food was good but the service was So bad , the ground woman on the second window I told her can I have grape jelly, I repeated that 3 times, and she was so rude and she didn’t gave me the grape jelly 🥲
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's location is open 24 hours a day, seven days a week, including all delivery and drive-through services.
Does this McDonald's offer delivery and what types of delivery services are available?
Yes, delivery services are available all day, including same-day delivery and no-contact delivery options.
Can I order food from McDonald's using a mobile app?
Yes, you can order through the McDonald's App available on both Apple and Android platforms.
Does this McDonald's location have a drive-through?
Yes, this McDonald's offers a 24/7 drive-through service for your convenience.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa cards.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It is located at 1177 N Saint Augustine Rd, Valdosta, GA 31601, USA.
What nearby dining options are available around this McDonald's?
Nearby dining options include Sonny's BBQ, Chick-fil-A, Panera Bread, Red Lobster, Zaxby's, Panda Express, Five Guys, Bruster's ice cream, and Braum's Ice Cream & Dairy Stores, perfect for exploring local flavors before or after your visit.
Are there any nearby shops for fashion or beauty near this McDonald's?
Yes, nearby shopping includes Victoria's Secret & PINK, Bath & Body Works, Shoe Station, Shoe Carnival, Tomland beauty salon, and Luxury Nails.
What nearby amenities can help in planning a visit to this McDonald's?
Nearby amenities such as Regions Bank ATM, Sleep Number mattress and furniture store, Best Buy electronics store, and Geek Squad computer repair can help you run errands before or after your meal.