Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1701B Norman Dr in Valdosta is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting they are delicious and well-prepared, though some mentioned issues with overcooked or salty fries.
Service Experience
Feedback on service was mixed; while some customers highlighted friendly and attentive staff, others reported rude or indifferent behavior from employees.
Pricing Concerns
Many reviews expressed dissatisfaction with the high prices, with several customers feeling that the cost does not match the quality or portion sizes.
Cleanliness
The restaurant was often described as clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
There were multiple complaints about incorrect orders and lack of responsiveness from staff when issues arose.
JG
JT Gulick
Oct 7, 2025
5.0
Milkshakes were awesome. Great customer service.
VF
Velazquez Family
Oct 4, 2025
4.0
Very good hamburgers and fries 🍟, .
GD
Gallant Designs
Sep 30, 2025
4.0
There pretty fast at getting the orders together and there neat about it ..
SL
stephanie lopez
Sep 26, 2025
5.0
⭐⭐⭐⭐⭐
My mother and I had the best experience ever at the Five Guys in Valdosta, all thanks to an amazing cashier named Beatrice. From the moment we walked in, she welcomed us with such a warm smile and made us feel completely at ease. Her kindness, patience, thoughtfulness, and superior interpersonal skills went far beyond what you usually expect at a restaurant.
Beatrice helped us with our order in the most friendly and helpful way, answered our questions, and made sure everything was perfect. She went above and beyond her duties to ensure we felt cared for and valued as customers. It was clear that she truly enjoys helping people and creating a positive experience for everyone who walks through the door.
Because of Beatrice, what could have been just a regular meal turned into one of the most enjoyable dining experiences we’ve ever had. The food was great as always, but it was her incredible service that made the visit unforgettable.
Five Guys is blessed to have her on your team!
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1701B Norman Dr accept reservations?
No, Five Guys at 1701B Norman Dr does not accept reservations. Customers can order in-store or for delivery.
What are the operating hours of Five Guys in Valdosta?
Five Guys in Valdosta is open daily from 11:00 AM to 10:00 PM for dine-in and pickup, with delivery available from 11:00 AM to 9:30 PM.
Can I order delivery from Five Guys Valdosta?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/five-guys-promenade-plaza/menu.
Does Five Guys Valdosta offer in-store pickup?
Yes, Five Guys offers in-store pickup services at the Valdosta location.
What payment options are accepted at Five Guys Valdosta?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa cards.
Does Five Guys Valdosta have wheelchair accessibility?
Yes, the restaurant has wheelchair accessible entrances, seating, parking, and restrooms to accommodate customers with disabilities.
What are some nearby places customers can visit before or after eating at Five Guys Valdosta?
Nearby places include Mori Japanese Steakhouse for Japanese cuisine, Books-A-Million for book lovers, and Joe Muggs Coffee for a cozy coffee experience.
Is there a coffee shop near Five Guys Valdosta for a coffee pick-me-up?
Yes, Joe Muggs Coffee and Hug In A Mug Coffee Company are nearby cafes where customers can enjoy coffee before or after their meal at Five Guys.
Are there fitness or recreational facilities near Five Guys Valdosta?
Yes, Winnersville Fitness gym is close by, making it convenient for customers to grab a meal after working out.
What kind of food does Five Guys Valdosta specialize in?
Five Guys offers a classic take on hamburgers, cheeseburgers, fries, hot dogs, milkshakes, and more with over 250,000 ways to customize your burger and 1,000+ milkshake combinations.