Fazoli's

Reviews

• JC

  Justin C

  Jan 2, 2026
  1.0
  Business is closed. Stop Work Order from city on door
• LG

  Laura Geer

  Jan 2, 2026
  1.0
  Still not open despite hours being back up. Stop work notice on the door, place is torn up. Unsure if it will be back or not, but considering it’s been “temporarily closed” for three months, assuming it’s permanently closed.
• FT

  F. Turner

  Jan 1, 2026
  1.0
  Not open when they said they would be.
• CG

  Chad Griffith

  Dec 25, 2025
  1.0
  Fazoli's is closed. No further reason to come to Valdosta for me. :(
• HK

  Hope King

  Oct 23, 2025
  1.0
  I have been a long time fan of fazolis and gone here to this exact location since I was a little girl. I decided to take my babies here for the experience I remembered-the warm and inviting atmosphere and quick and delicious Italian night kiddos usually enjoy. I did a mobile order ahead of time bc I live 45 minutes away and wanted to scoop it and go. I was so excited. Upon arrival, my order was not ready which is fine, I don’t mind a small wait. However, given my order I paid extra for many add-ons such as adding cheese to my pasta and baking, adding a pepperoni pizza, and paid for extra sauces. I spent over $50. When my order was finally ready, the handed it to me with cold pain noodles and sauce on the side, nothing was baked. I had to park and go in bc my pizza was just missing. When I went in and showed my receipt, they told me they no longer had any pizza ready for me and just stared at me like I had lost it. I said okay, couldn’t you sub it for something else or do a refund? I am always understanding and know everyone has bad days. They then proceeded to tell me they’d bake me a fresh pepperoni pizza for “free” I said okay, so you’ll refund my card? They said no, “I don’t owe you nothing and you don’t owe me nothing basically.” I said, what do you mean? And showed them I PAID for a pizza. They explained to me it would be a 30-35 min wait, and no refund or discount. At this point I was aggravated but agreed. I waited and waited, as my other food went cold. I also explained how my pasta wasn’t put thru the oven which I paid a $3 charge for, the girl said it wasn’t her problem so I asked to speak to the manager. I kindly explained the situation , and she said “I’m sorry we are having an off day I can’t offer you any solutions.” The entire place smelled like marijuana, which whatever if you do your job right who cares but they couldn’t do any problem solving at all. I was never rude but left highly disappointed and the food was so nasty my kids never wanted to go back, and I don’t either. If they would’ve tried to apologize and just fix the issues, the extra 30 min wait when I had preordered would’ve been no biggie. But they acted like the problem was my issue not theirs, and made it my issue completely and just took the money with no remorse for screwing me over. I’ll never go back again.

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