Dairy Queen Grill & Chill

4.1
626 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
701 N Ashley St, Valdosta, GA
31601-4536, United States

Hours

Reviews

4.1
626 reviews
5 stars
323
4 stars
162
3 stars
75
2 stars
26
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff varied, with some praising friendly service while others reported rudeness and poor attitudes.

Food Quality

Food quality was inconsistent; some customers enjoyed the ice cream and certain menu items, while others complained about cold, poorly prepared, or incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and kitchen, raising concerns about food safety.

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Value for Money

Customers expressed concerns about high prices relative to portion sizes and food quality, with some mentioning 'shrinkflation'.
  • JV
    James Villard
    Nov 13, 2025
    4.0
    The ice cream cake was only adequate. It looked like it had been thrown together at the last minute, and the I was changed more than we were originally told."
  • TH
    Tim Horne
    Oct 25, 2025
    2.0
    The people were friendly and food was good, If you like the smell of mothballs,,, you’ll love this place.it with knock you down. It’s very dark and dingy.
  • UW
    Ural Worthy
    Oct 20, 2025
    2.0
    1 hot dog hot and 1 hot dogs cold
  • TG
    T F (GsusMcDm)
    Oct 8, 2025
    1.0
    Ordered on the DQ app and it was routed to their restaurant instead of the one I was trying to to order from. Called within minutes of placing the order to cancel it and they said they already made it so I have to pick it up. No way for me to reach their location so I said they need to cancel and put the money back on my card because I am not receiving any goods for that purchase so they are not fulfilling their end. Finally they agreed to put the funds back on my card and said I had nothing to worry about. Fast-forward a couple days and they posted the transaction to my account, essentially stealing my money. Disputed the charge and called corporate because they stole money from me. Hope you lose your franchise. Never ordering from DQ again.
  • BK
    Brian King
    Sep 11, 2025
    3.0
    The place looks run down. My son said it looked like a 3rd world DQ. The food took forever also. The people were friendly. The bathroom was awful too. The fries were so soggy and wasn’t hardly any in the box with the chicken strips. I hate leaving bad reviews but this place needs an upgrade.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food can I expect at Dairy Queen Grill & Chill in Valdosta?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and specialties like Blizzard® Treats and Chicken Strip Baskets.

What are the opening hours for Dairy Queen Grill & Chill at 701 N Ashley St?

It is open every day from 09:30 AM to 9:30 PM.