Customer experiences with staff varied, with some praising friendly service while others reported rudeness and poor attitudes.
Food Quality
Food quality was inconsistent; some customers enjoyed the ice cream and certain menu items, while others complained about cold, poorly prepared, or incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and kitchen, raising concerns about food safety.
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Value for Money
Customers expressed concerns about high prices relative to portion sizes and food quality, with some mentioning 'shrinkflation'.
JV
James Villard
Nov 13, 2025
4.0
The ice cream cake was only adequate. It looked like it had been thrown together at the last minute, and the I was changed more than we were originally told."
TH
Tim Horne
Oct 25, 2025
2.0
The people were friendly and food was good, If you like the smell of mothballs,,, you’ll love this place.it with knock you down. It’s very dark and dingy.
UW
Ural Worthy
Oct 20, 2025
2.0
1 hot dog hot and 1 hot dogs cold
TG
T F (GsusMcDm)
Oct 8, 2025
1.0
Ordered on the DQ app and it was routed to their restaurant instead of the one I was trying to to order from. Called within minutes of placing the order to cancel it and they said they already made it so I have to pick it up. No way for me to reach their location so I said they need to cancel and put the money back on my card because I am not receiving any goods for that purchase so they are not fulfilling their end. Finally they agreed to put the funds back on my card and said I had nothing to worry about.
Fast-forward a couple days and they posted the transaction to my account, essentially stealing my money. Disputed the charge and called corporate because they stole money from me. Hope you lose your franchise. Never ordering from DQ again.
BK
Brian King
Sep 11, 2025
3.0
The place looks run down. My son said it looked like a 3rd world DQ. The food took forever also. The people were friendly. The bathroom was awful too. The fries were so soggy and wasn’t hardly any in the box with the chicken strips. I hate leaving bad reviews but this place needs an upgrade.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food can I expect at Dairy Queen Grill & Chill in Valdosta?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and specialties like Blizzard® Treats and Chicken Strip Baskets.
What are the opening hours for Dairy Queen Grill & Chill at 701 N Ashley St?
It is open every day from 09:30 AM to 9:30 PM.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the location features both indoor and outdoor seating, including high chairs and booster seats, making it family-friendly and suitable for children.
Does this Dairy Queen location have a drive-thru?
Yes, this Dairy Queen Grill & Chill has a drive-thru service for convenient ordering and pickup.
Can I order food online for pickup at this Dairy Queen?
Yes, you can place an order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/10580/.
Are there restroom facilities available at Dairy Queen Grill & Chill?
Yes, this location provides restroom facilities for customers.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the restaurant is wheelchair accessible to accommodate all customers.
What nearby places could I visit before or after a meal at Dairy Queen Grill & Chill?
Nearby, you might visit the Wellnes Center of Valdosta for health services, The Brass Quill for tattoo and piercing, or the nearby Shack Power Sports if you're interested in motorcycles.
Are there any nearby automotive services close to Dairy Queen Grill & Chill?
Yes, there are several automotive service providers nearby including J & W Complete Auto, RHINO Linings, and Ray's Automotive Center that can assist with repairs and customization.
How can the nearby transportation options help me get to Dairy Queen Grill & Chill?
Nearby transportation services such as 244 Taxi and Enterprise Rent-A-Car can help you reach Dairy Queen Grill & Chill conveniently if you don't have your own vehicle.