Customers reported inconsistent food quality, with issues such as soggy fries, cold burgers, and poorly prepared items.
Service Experience
Mixed reviews on service; while some praised friendly staff, others reported rude behavior and mistakes with orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and food prep areas.
Order Accuracy
Multiple reviews mentioned incorrect orders and issues with mobile app orders, leading to customer dissatisfaction.
Atmosphere
The restaurant's ambiance received criticism for being dark and dingy, with some customers feeling uncomfortable.
JV
James Villard
Nov 13, 2025
4.0
The ice cream cake was only adequate. It looked like it had been thrown together at the last minute, and the I was changed more than we were originally told."
TH
Tim Horne
Oct 25, 2025
2.0
The people were friendly and food was good, If you like the smell of mothballs,,, you’ll love this place.it with knock you down. It’s very dark and dingy.
UW
Ural Worthy
Oct 20, 2025
2.0
1 hot dog hot and 1 hot dogs cold
TG
T F (GsusMcDm)
Oct 8, 2025
1.0
Ordered on the DQ app and it was routed to their restaurant instead of the one I was trying to to order from. Called within minutes of placing the order to cancel it and they said they already made it so I have to pick it up. No way for me to reach their location so I said they need to cancel and put the money back on my card because I am not receiving any goods for that purchase so they are not fulfilling their end. Finally they agreed to put the funds back on my card and said I had nothing to worry about.
Fast-forward a couple days and they posted the transaction to my account, essentially stealing my money. Disputed the charge and called corporate because they stole money from me. Hope you lose your franchise. Never ordering from DQ again.
TD
Thomas DeVane
Sep 15, 2025
4.0
They got my order wrong and their misty machine never works.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food can I expect at Dairy Queen Grill & Chill in Valdosta?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, and specialties like Blizzard® Treats and Chicken Strip Baskets.
What are the opening hours for Dairy Queen Grill & Chill at 701 N Ashley St?
It is open every day from 09:30 AM to 9:30 PM.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the location features both indoor and outdoor seating, including high chairs and booster seats, making it family-friendly and suitable for children.
Does this Dairy Queen location have a drive-thru?
Yes, this Dairy Queen Grill & Chill has a drive-thru service for convenient ordering and pickup.
Can I order food online for pickup at this Dairy Queen?
Yes, you can place an order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/10580/.
Are there restroom facilities available at Dairy Queen Grill & Chill?
Yes, this location provides restroom facilities for customers.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the restaurant is wheelchair accessible to accommodate all customers.
What nearby places could I visit before or after a meal at Dairy Queen Grill & Chill?
Nearby, you might visit the Wellnes Center of Valdosta for health services, The Brass Quill for tattoo and piercing, or the nearby Shack Power Sports if you're interested in motorcycles.
Are there any nearby automotive services close to Dairy Queen Grill & Chill?
Yes, there are several automotive service providers nearby including J & W Complete Auto, RHINO Linings, and Ray's Automotive Center that can assist with repairs and customization.
How can the nearby transportation options help me get to Dairy Queen Grill & Chill?
Nearby transportation services such as 244 Taxi and Enterprise Rent-A-Car can help you reach Dairy Queen Grill & Chill conveniently if you don't have your own vehicle.