Dairy Queen Grill & Chill

3.8
846 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3277 Inner Perimeter Rd, Valdosta, GA
31602-1060, United States

Hours

Reviews

3.8
846 reviews
5 stars
394
4 stars
182
3 stars
114
2 stars
47
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor management, leading to frustration.

Food Quality

Mixed reviews on food quality, with complaints about cold fries, incorrect items, and poorly made blizzards.

Customer Service

While some staff were praised for friendliness, others were noted for rudeness and lack of professionalism.

Cleanliness

Inconsistent cleanliness reported, with some customers noting dirty tables and unsanitary conditions.

Product Availability

Frequent complaints about being out of menu items, particularly for popular items like banana splits and blizzards.
  • MH
    Michael Holland
    5 days ago
    1.0
    We ordered 2 blizzards and one milkshake, milkshake was ok the 2 blizzards the person at the window never turned them upside down to show how thick they were when we got home which is only 5 minutes away they were more like chocolate milk with some brownie pcs in them how can you possibly mess up making ice cream bad management zero training good way to lose customers I think next time I'll drive out of my way to a different location to get what I paid for not cup of milk
  • RL
    Robyn Lately
    Jan 3, 2026
    1.0
    Me and my daughter went there today for blizzards, the lady at the window did the flip test which resulted in my ice cream overflowing out of the cup. She didn’t do the test on my daughter’s bc she knew that they weren’t made correctly. So I drove around to go inside to have them remade, the lady at the window made eye contact with us and ran to the back. She sent one of the workers to come talk to us which she was very sweet and remade our order. As the girl was giving us the remade blizzards she asked if we wanted lids, which was weird but I said sure, got to the car just to see that they were literally the same way, a milkshake, definitely not a blizzard :( very disappointed
  • ER
    Earle Raines
    Dec 19, 2025
    4.0
    Love the lady making shakes
  • CL
    Cassandra Lawson
    Dec 14, 2025
    1.0
    Literally looks like someone has been licking my cone, paid 3.45 for a blob. I guess this is why no one comes to this one and goes to the other Dairy Queen. Give me what I pay for not some BS.
  • BK
    Bryson Kennedy
    Dec 10, 2025
    3.0
    Service not very good , took a long time to review food

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours for Dairy Queen Grill & Chill in Valdosta, GA?

Dairy Queen Grill & Chill is open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM. Holiday hours vary, with some days closed or shortened hours.

What special menu items does Dairy Queen Grill & Chill offer?

The restaurant features signature items like Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes and malts, and DQ Cakes.