Customers frequently reported slow service, incorrect orders, and poor management, leading to frustration.
Food Quality
Mixed reviews on food quality, with complaints about cold fries, incorrect items, and poorly made blizzards.
Customer Service
While some staff were praised for friendliness, others were noted for rudeness and lack of professionalism.
Cleanliness
Inconsistent cleanliness reported, with some customers noting dirty tables and unsanitary conditions.
Product Availability
Frequent complaints about being out of menu items, particularly for popular items like banana splits and blizzards.
MH
Michael Holland
5 days ago
1.0
We ordered 2 blizzards and one milkshake, milkshake was ok the 2 blizzards the person at the window never turned them upside down to show how thick they were when we got home which is only 5 minutes away they were more like chocolate milk with some brownie pcs in them how can you possibly mess up making ice cream bad management zero training good way to lose customers I think next time I'll drive out of my way to a different location to get what I paid for not cup of milk
RL
Robyn Lately
Jan 3, 2026
1.0
Me and my daughter went there today for blizzards, the lady at the window did the flip test which resulted in my ice cream overflowing out of the cup. She didn’t do the test on my daughter’s bc she knew that they weren’t made correctly. So I drove around to go inside to have them remade, the lady at the window made eye contact with us and ran to the back. She sent one of the workers to come talk to us which she was very sweet and remade our order. As the girl was giving us the remade blizzards she asked if we wanted lids, which was weird but I said sure, got to the car just to see that they were literally the same way, a milkshake, definitely not a blizzard :( very disappointed
ER
Earle Raines
Dec 19, 2025
4.0
Love the lady making shakes
CL
Cassandra Lawson
Dec 14, 2025
1.0
Literally looks like someone has been licking my cone, paid 3.45 for a blob. I guess this is why no one comes to this one and goes to the other Dairy Queen. Give me what I pay for not some BS.
BK
Bryson Kennedy
Dec 10, 2025
3.0
Service not very good , took a long time to review food
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in Valdosta, GA?
Dairy Queen Grill & Chill is open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM. Holiday hours vary, with some days closed or shortened hours.
What special menu items does Dairy Queen Grill & Chill offer?
The restaurant features signature items like Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes and malts, and DQ Cakes.
Does Dairy Queen Grill & Chill have facilities for families and children?
Yes, the location is family-friendly, welcomes children, and offers seating including outdoor seating and a drive-thru service.
Can I order Dairy Queen Grill & Chill's food online?
Yes, you can place your order online for pickup via their official ordering website.
Where is Dairy Queen Grill & Chill located?
It is located at 3277 Inner Perimeter Rd, Valdosta, GA 31602-1060, USA.
Does Dairy Queen Grill & Chill offer any mobile deals or rewards?
Yes, they offer mobile deals and a rewards program through their app, which can be downloaded for exclusive deals.
What nearby places can I visit before or after enjoying treats at Dairy Queen Grill & Chill?
Nearby places include Wooden Nickel Pub for American fare and drinks, Dollar Tree for discount shopping, and Petland Valdosta if you love visiting pet stores.
Are there convenient places to withdraw cash near Dairy Queen Grill & Chill?
Yes, a Bank of America ATM is nearby for your cash withdrawal needs.
Can I combine a visit to Dairy Queen Grill & Chill with some fitness activities nearby?
Absolutely, Sculpt 24 Fitness and SBMS CrossFit gyms are close by, making it convenient to work out before or after enjoying your meal or ice cream.
What options are available nearby for health-conscious meals or smoothies?
Tropical Smoothie Cafe and Smoothie King are nearby options offering smoothies and health-focused food choices.