Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Union City Subway® Restaurant at 4550 Jonesboro Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff often being rude, unprofessional, and inattentive to customers.
Food Quality
Many customers reported issues with food quality, including stale ingredients, unappetizing presentation, and lack of fresh options.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty food preparation areas and unclean dining spaces.
Operational Issues
Customers frequently experienced problems with store hours, including early closures and unavailability of menu items.
Mixed Experiences
While some customers praised the freshness of the food and friendly service, these positive experiences were overshadowed by the overall negative feedback.
QJ
Quinyentajames James
Jan 18, 2026
1.0
I will never order from this store again first of all they put raw bacon on my sandwich then heated it up on top of that the cheese wasn’t melted and the cheese slices was whole for some odd reason not cut in half i had to go back in the store twice and it was still wrong on top of that cookies felt and tasted a day old the chocolate chips on the cookie look stale need new people or need to shut down
LL
LipVibezKollection
Dec 17, 2025
1.0
This Subway clearly cares more about posting fake looking positive reviews than actually serving customers. Every time I come in, the staff acts like they don’t want to be there or don’t want to serve people at all. There’s an attitude problem, zero customer service, and no sense of urgency or professionalism.
It honestly makes you wonder where the people are who used to run this place, because the current experience is nothing like what Subway should be. If you’re going to be open, at least act like you want customers.
SP
Sam P
Nov 23, 2025
5.0
Subway quality been improved after new changes.
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Rachel Dryden
Nov 22, 2025
1.0
Customers are an inconvenience here! First, the employee on break in the dining area had her bare feet up on a chair. Second, the chairs & tables were so close together that you couldn't sit down. Third, all 3 employees were too busy with their phones to clean anything. Finally, there was nothing (no paper towels, no air dryer) to dry your hands. It's like customers they don't want customers!
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Dhruv Patel
Nov 18, 2025
5.0
Always a great experience at this Subway! The staff is friendly, fast, and pays attention to the little details that make a sandwich perfect. Everything was fresh — from the bread to the veggies — and the place was clean and well-organized. My order was made exactly how I wanted, and the ingredients tasted much better than what I’ve had at other locations.
Definitely my go-to spot when I want something quick, tasty, and customizable. Highly recommend!